Advocate Condell Medical Center Ratings
801 S Milwaukee Ave
Libertyville, IL 60048
Phone: (847) 362-2900
Libertyville, IL 60048
Phone: (847) 362-2900
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Advocate Condell Medical Center save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Advocate Condell Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.9% | 12.6% |
| Stroke | 9.5% | 13.9% |
| Heart Failure | 10.6% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Advocate Condell Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 1mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Advocate Condell Medical Center Stories
Oct 08, 2023, 7:20 PM
Advocate Condell Medical Center: "Unfortunately, I have been subjected to the Condell ER experience on multiple occasions. I am a physician and have about 7 years experience in ER'S. " - Bruce
Jun 22, 2022, 7:41 AM
Advocate Condell Medical Center: "I waited 3 hours without being seen by the doctor on 6/20/22. 5 other people ahead of me had been waiting for 4.5 hours and still had not been seen by the physician. The Nurse's assistant indicated that her shift began at 11:300AM and from 11:30AM to 3;30 PM she had only moved one person. I left the ER as well as others. Had I waited it would have be 5 additional hours before I was seen. This is not emergency care. " - Kendra
Nov 01, 2021, 9:37 AM
Advocate Condell Medical Center: "Had to wait 8 hours in ER waiting room before being seen or receiving any treatment for a pediatric respiratory problem. Other people had come in off of ambulances also had to wait up to 5 hours. Many other people left after 4 hours. This is 3rd world quality. Even if you are shot, do not go to this ER, you will die.
This is the second time this has happened at this ER. The first time we we ignored for 6 hours in a room, (with no treatment) during which my 3 year old son crashed due to lack of care.
This ER needs to be closed!!!" - Paul
