Adventist Health And Rideout Ratings

726 4th St
Marysville, CA 95901
Phone: (530) 749-4300

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Adventist Health And Rideout save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Adventist Health And RideoutNational Average
Heart Attack13.5%12.6%
Stroke16.3%13.9%
Heart Failure11.1%11.8%
Pneumonia19.5%18.2%



Infectious Disease at Adventist Health And Rideout

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 52m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Adventist Health And Rideout Stories



Apr 12, 2017, 11:18 AM
Rideout Memorial Hospital: "A good friend was taken by ambulance to rideout after having a stroke. We got there at 9 am and she was admitted but did not get a bed until 4pm that evening. She was suppose to have her blood pressure monitored every half hour but the machine wasnt working and it took 4 hours to replace it. She had to wait 2 hours before a nurse would take her to the restroom. After being put in a room it did not get any better. She would use the call button over and over but no one would come. The first time they found the button wasnt working and the next time the nurse explained everyone one was lunch and no one was at tbe nurse station to hear it. She needed to use the restroom and finally soiled herself because no one came. The food tray was left out a reach so she couldnt to it. Had to beg for a bath and it didnt until day 3. The staff is very unexperienced. She fell during pt. She had to ask for ice and an xray. Never again." - Lori

Oct 31, 2016, 7:31 PM
Rideout Memorial Hospital: "I took my wife to the er on the 14th of Oct.about 7:00 pm. She was having breathing difficulties. She was seen right away, tests were administered, 2 ekg's, echocardiogram, chest X-ray and ct scan of her lungs. At 4:00 am she was admitted to the hospital. She was on oxygen the entire time she was in the hospital. On the 18th of Oct. she was discharged and I took her home arriving home about 11:30 am. I went to the drug store to pick up a prescription for her and I also purchased an oximeter to check her oxygen saturation level, as she was still having difficulty breathing. I checked her oxygen level and it was 58. The hospital failed to check her oxygen level ( without being hooked up to oxygen) when she was discharged. I called our PCP and he told me to get her to the hospital as soon as possible. So I drove to Auburn and took her to Sutter Auburn Faith Hospital ER. Here she was properly diagnosed, and treated. Even now she is still on oxygen due to damage to her lungs brought about by her Chemo treatment of Rituxan" - Frank


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