Adventhealth Hendersonville Ratings
100 Hospital Drive
Hendersonville, NC 28792
Phone: (828) 684-8501
Hendersonville, NC 28792
Phone: (828) 684-8501
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Adventhealth Hendersonville save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Adventhealth Hendersonville | National Average | |
|---|---|---|
| Stroke | 12.6% | 13.9% |
| Heart Failure | 15.2% | 11.8% |
| Pneumonia | 14.7% | 18.2% |
Infectious Disease at Adventhealth Hendersonville
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 3 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 13mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Adventhealth Hendersonville Stories
May 23, 2025, 4:28 PM
Adventhealth Hendersonville: "I want to personally thank Kristina, the nurse practician who took care of me. She reassured me about taking measures to calm all my fears and run many tests to find out what was wrong. She was kind and compassionate to an 80 year old who was scared. The nurses were also wonderful and very attentive. Thanks for a good experience for a patient from Florida on vacation." - Marcia
Jun 21, 2017, 11:22 AM
Park Ridge Health: "Once again. This hospital failed at providing proper care or even finishing treatment after hours of waiting. Labs done,ct scan done,but oh oops i overlooked infection. When having rx filled,oh ooops it was "never" written. How long is this incompetence from uneducated doctors going to be overlooked? This was our 4th + time to receive improper care.(one visit 3yrs ago could of resulted in death) stop hiding behind your religious care hospital,stop hiding the horrible care by ER doctors,change needs to happen,as well as cleaning up this backward care facility that seems to be allowed,,,wake up to others complaints,its real and serious situation. Next time needing emergency lab work will check out the local 24hr Vet hospital. Their compassion is fair better than PRH." - Daryl
