Abrazo Scottsdale Campus Ratings
3929 East Bell Road
Phoenix, AZ 85032
Phone: (602) 923-5609
Phoenix, AZ 85032
Phone: (602) 923-5609
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Abrazo Scottsdale Campus save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Abrazo Scottsdale Campus | National Average | |
|---|---|---|
| Stroke | 17.6% | 13.9% |
| Heart Failure | 13.1% | 11.8% |
| Pneumonia | 17.9% | 18.2% |
Infectious Disease at Abrazo Scottsdale Campus
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 49mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: BELOW AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Abrazo Scottsdale Campus Stories
Jul 09, 2020, 12:42 AM
Paradise Valley Hospital: "Visited the ER this prior Sunday late afternoon for a hand injury. 2 persons in wait room when I arrived; 1 leaving shortly thereafter. I was acknowledged by reception person immediately upon entering the ER whereupon I was asked for reason coming into ER and for my ID/insurance. I was seen by nurse within 10 minutes. Seen by PA Dana within 20!minutes. Had my hand cleaned out, gash glued, tetanus shot, dose antibiotics, script called in for follow up antibiotics, care instructions oral and written provided and discharged within the hour. Excellence from reception to nurse and Emergency PA Dana. " - MH
Sep 17, 2017, 12:30 PM
Paradise Valley Hospital: "My last experience at this hospital in May 2017 was so terrible that I will never seek service from this facility again. I went in for severe back pain where I could not walk. I entered in a wheelchair and left in one. They did not complete any scans or x-rays. Totally useless? and a waste of my time." - A
Mar 16, 2017, 7:10 AM
Paradise Valley Hospital: "I went in for a broken tooth and swollen cheek! I went in at 3am because my tooth woke me up and dragged me to the pv ER, unfortunately when I was there I saw a Jason wang who decided I needed a Toradol shot which is used for back pain and some naproxen which again has nothing to do with teeth when I responded with that knowledge he got very angry and explained how he is the top doctor and I need to listen so I immediately got my discharge papers and went to a banner hospital which they took care of my pain and gave me an antibiotic for the infection unlike Jason wang who wanted to experiment on me with back medication be careful of Jason wang!" - Jason
