Abington Memorial Hospital Ratings

1200 Old York Road
Abington, PA 19001
Phone: (215) 481-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Abington Memorial Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Abington Memorial HospitalNational Average
Heart Attack15.1%12.6%
Stroke13.1%13.9%
Heart Failure9.5%11.8%
Pneumonia18.2%18.2%



Infectious Disease at Abington Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
47
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
7



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 30m

Serious cases where patients are admitted wait 4 hour and 22 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Abington Memorial Hospital Stories



Mar 19, 2024, 6:22 PM
Abington Memorial Hospital: "This hospital is garbage unfortunately. Brought my daughter in with an abscess throat infection, spitting up blood, shivering with fever, can’t swallow her spit, and here we continue to sit three hours later. The hospital staff have an uncaring attitude. It’s sad how bad this hospital has failed since it was taken over." - Ben

Feb 29, 2024, 4:44 AM
Abington Memorial Hospital: "I have arrived at Abington hospital at 7:25 and it’s 4:42 and I am still waiting to be seen by a doctor
It’s unhumain to see so many people suffering with such a long wait
Also the risks of being exposed to so many different virus during the long waits.
"
- Gislene

Jan 20, 2024, 3:06 AM
Abington Memorial Hospital: "Nurse for my mom in the emergency hasn't found a way for me to get a phone call about mon for over 3 hours. She was brought there from a rehab facility, so I don't actually know where she is - still at the ER or back at the facility, do I? I don't trust that the roads are safe after the snow today so I didn't ride over there. Every other time I tried to get info about a family member in an ER, I was updated within a reasonable time by phone. Was told there is no phone in mom's room. I'm wondering if she's in a hallway due to lack of rooms. I was just reading the bad reviews for this ER. Out of all the bad reviews, the longest wait time was 14 hours. Sounds like something that would occur in Pakistan. America the Wonderful! - NOT" - Sherry

Dec 30, 2023, 10:31 PM
Abington Memorial Hospital: "Been here for five hours!" - Nicole

Jan 03, 2023, 8:17 PM
Abington Memorial Hospital: "It is over a 5 hour wait... Not sure what is happening here but 5+ hours seems the standard just to get your vitals checked watched over a dozen people leave " - Lee

Dec 29, 2022, 12:18 AM
Abington Memorial Hospital: "My father was taken by ambulance and 7 hours in hasn’t been assessed don’t believe these wait times they are completely not accurate " - Lori

Dec 29, 2022, 12:05 AM
Abington Memorial Hospital: "My father was taken by ambulance and 7 hours in hasn’t been assessed don’t believe these wait times they are completely not accurate " - Lori

Apr 16, 2021, 1:53 AM
Abington Memorial Hospital: "I have been waiting NINE hours and was just told they don't know when I will be seen. Absolutely unacceptable and ridiculous." - Candace

Dec 02, 2020, 7:06 AM
Abington Memorial Hospital: "Sitting in ER right now going on HOUR NINE and STILL have not been seen. " - Liz

Aug 01, 2019, 5:40 PM
Abington Memorial Hospital: "Abington has been the place of all my admissions from age 3 until recently. The hospital is definitely not what it used to be, sadly. Growth seems more important to them than caring for the patient. I am horrified that they allowed Jefferson to take over, making it horribly confusing to identify just who is caring for you and their level of education - resident, fellow, staff? Worst of all was my last admission when a Drexel resident lied and told me she was a staff physician, and I also had the hospitalist from hell. The nurses were wonderful, which helped a little. The room was in the old Highland building (now called Berger for some unexplained reason) and it was a little dark but I had it to myself which was nice. I also have only experienced one horrible nurse and I reported her to the nursing director. Aside from these incidents, my care has been good but instead of gobbling up another block of real estate, I wish the hospital had spent the money on refurbishing the older inpatient rooms. For my knee replacement, I was in the new Ortho wing and it was beautiful and sparkling clean. However, since then I have been a patient at Doylestown twice and it wins hands down over the Abington of today, in cleanliness and caring. Sadly, Abington is not what it used to be before all the expansion and some of the hospitalists are downright awful. " - Nancy


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