Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Wellmont Lonesome Pine Hospital Ratings

1990 HOLTON AVENUE EAST
Big Stone Gap, VA 24219
Phone: (276) 523-3111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Wellmont Lonesome Pine Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%
Pneumonia11%


Infectious Disease at Wellmont Lonesome Pine Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 44m

Non-critical cases where patient is discharged have total visit time of 2 hour and 18 minutes

Serious cases where patients are admitted have 2 hour and 58 minutes to be admitted, then an additional 0 hour and 58 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Wellmont Lonesome Pine Hospital 4.35 out of 5 based on 34 ratings. 34 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Wellmont Lonesome Pine Hospital Stories



    May 22, 2017, 7:31 PM
    Wellmont Lonesome Pine Hospital: "I have never in my life been so insulted by a group of nurses like I did tonight at lonesome pine ER. I was treated as if I was lying, just there seeking pain medication, and as an uneducated individual. I asked for a pillow 3 times before a nurse finally got so aggravated said "ok" rolled her eyes and got one. The doctor himself was so aggravated by me asking simple questions he just turned plain rude. The nurses at one point were in a group whispering about my "attitude" when I never had one until I got an attitude from one for asking for a PILLOW. My over-all experience was terrible I will NEVER go back. I'm a nursing student right now, currently in my last semester, I'm SO thankful I have been trained to treat people with respect no matter the circumstance. These people should go back and have a good teaching on how to treat "patients". " - Cait


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