Watauga Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Watauga Medical Center save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	9%
Pneumonia	10%

Infectious Disease at Watauga Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 20m

Non-critical cases where patient is discharged have total visit time of 2 hour and 13 minutes

Serious cases where patients are admitted have 2 hour and 3 minutes to be admitted, then an additional 2 hour and 9 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

67% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Watauga Medical Center Stories

Share your experience

Oct 18, 2022, 9:51 PM
Watauga Medical Center: "The doctor who was on call October 17, 2022 was so rude and unhelpful, I was applauded. I had my 92 year old sister there for horrible stomach pain. The nurse, Amanda was awesome and so kind to her. The admitting person was so rude and the girl who took her was just mean to my sister and to me. I complained to another nurse and I spoke loudly so the staff could hear my complaints.
I would only recommend people drive to Lenoir or somewhere else if possible because if you are old, you are treated like a worthless human wasting their precious time. It is a horrible place" - Louise

Oct 18, 2022, 4:13 PM
Watauga Medical Center: "The doctor who was on call October 17, 2022 was so rude and unhelpful, I was applauded. I had my 92 year old sister there for horrible stomach pain. The nurse, Amanda was awesome and so kind to her. The admitting person was so rude and the girl who took her was just mean to my sister and to me. I complained to another nurse and I spoke loudly so the staff could hear my complaints.
I would only recommend people drive to Lenoir or somewhere else if possible because if you are old, you are treated like a worthless human wasting their precious time. It is a horrible place" - Louise

Oct 18, 2022, 4:13 PM
Watauga Medical Center: "The doctor who was on call October 17, 2022 was so rude and unhelpful, I was applauded. I had my 92 year old sister there for horrible stomach pain. The nurse, Amanda was awesome and so kind to her. The admitting person was so rude and the girl who took her was just mean to my sister and to me. I complained to another nurse and I spoke loudly so the staff could hear my complaints.
I would only recommend people drive to Lenoir or somewhere else if possible because if you are old, you are treated like a worthless human wasting their precious time. It is a horrible place" - Louise

Aug 19, 2015, 11:11 PM
Watauga Medical Center: "Emergency service sucks we been waiting for two and a half to three hours why is there anyone else on duty at the emergency room obviously emergencies are not the priority." - Kurt

Compare hospitals in Watauga County