Washington Hospital Center Ratings

110 IRVING ST NW
Washington, DC 20010
Phone: (202) 877-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Washington Hospital Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%
Pneumonia10%


Infectious Disease at Washington Hospital Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
276
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
56


Doctor Hotline

Emergency Room Wait Time Ratings

Time until initial exam: 1h 0m

Non-critical cases where patient is discharged have total visit time of 3 hour and 29 minutes

Serious cases where patients are admitted have 4 hour and 16 minutes to be admitted, then an additional 3 hour and 31 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Washington Hospital Center 4.4 out of 5 based on 29 ratings. 29 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Washington Hospital Center Stories



Dec 15, 2017, 4:44 PM
Sibley Memorial Hospital: "I went to the Emergency Room last night 12/13/2017. I never write reviews unless I feel absolutely obliged that hopefully somehow this review may help someone else. I went to my dccyora office earlier in the day and she diagnosed me with influenza type A I presented with a 103F tempature ans has also minds of phlegm when coughing and hissing upon every breath. She was very concerned and urged me to go to Sibley. I made a deal with her that if it got worse I’d go. By evening each cough became more painful than the past, my chest felt like it was on fire and whenever I let out a cough simultaneously it felt like there was a lumberjack hard at work splitting wood. I am an athlete and have a BP of 116/64 typically. Upon entry it was in the 180/180 from the pain. I felt as though I were treated as a subhumans drug seeker from the get go. They gave me toridol which I was told was a strong medicine. I was given no fluids my entire stay. I told the nurse I was still in serious pain so much so I began crying my girlfriend consoled me. I was vomiting from all the pain. They took blood multiple times and ordered and chest scan and EKG. At this point I told the nurse id like my results and would like to leave. She said she just needed a few more tests she gave me a bottle to yrunate I i was so dehydrated I could barely walk. When I told her I may have a hard time giving. Sample since she didn’t give me fluids she laughed and said jd been there long enough that if I were unable to give her a sample I probably had kidney failure. Having endured ten kidney stones in both kidneys and need two different kidney operations spending weeks urinating blood I didn’t find this funny at all I felt very insulted and hurt by her remark. When asked why I wasn’t given fluids she said she only gives what she’s ordered to give. In the multiple hours I was there I saw the doctor twice for maybe 45 seconds. My complaint of being still in pain was completely brushed aside. The doctor told me she didn’t give me fluids because she saw miyocardytus on the CT. However she ordered this very expensive test an hour after I’d been hacking and vomiting delirious from dehydration for over an hour. And it felt like a ploy to cover her own rear end. I said enough enough I’m clearly not being heard and I can suffer here just as well as at home. What full time business owner has the time to spend six hours in the middle of the night for morphine? I could just as easily pick that up\r\nOn Georgia Avenue in a matter of 5 Minutes if that were my\r\nGoal. I told her I didn’t want any treatment from her after the experience she and the staff had put me through. That they made me feel subhuman and that I was still suffering just as much as I was walking through the door. My girlfriend luckily enough was there the entire time. I intend to fight the hospital n regards to their charges on behalf of my insurance company that is how truly disgruntled I feel. They took an eexceedingly long amount of time getting g 5 sheets of discharge papers I can only assumed to cover their own behinds. I was told by the nurse again in front of my girlfriend that I’m fact there was nothing wrong with my heart. Dr. Gregory Cope came and spoke to mevery apologetically. My mother worked as the charge ER nurse for\r\nover 35 years I told him. All I want was to be able to sleep, feel better than I did walking in, and some IV fluids none of these goals were established. He asked if there was anything he could do, he said he could order the fluids make me etc. I told him that at this point I just wanted to go home that I’d been poked and prodded and my requests just seemed to fall on deaf ears. I told him thanks for the offer and I wish he’d been my attending. The final slap in the face was when the nurse handed me my paperwork and said there was nothing wrong with my heart but she refused to reprint that there was nothing wrong I can only assume again to gloss over her and her superior mess up. Worse of all she didn’t once apologize for her candor, poor taste in humor, and general complete lack of patient care. Luckily I have other options living in a big city but it’s teribble being treated like you’re a second class citizen. Again I don’t write this lightly this was my experience and it’s a shame they allow nurses and doctors like these two practice medicine. " - Michael

Oct 10, 2015, 7:49 PM
Georgetown University Hospital: "The worst experience we had. Took my wife there to night after a two hour wait we were told there is another three hour wait. The bathrooms were filthy. The staff was totally impersonal. We left and came to Reston Hospital emergency room. That is where we are now. What a difference. This place is clean and modern. The wait time was 10 min. We just wasted our Saturday night at GU Hospital. You need to clean up your act. Ross" - Ross

Oct 10, 2015, 7:49 PM
Georgetown University Hospital: "The worst experience we had. Took my wife there to night after a two hour wait we were told there is another three hour wait. The bathrooms were filthy. The staff was totally impersonal. We left and came to Reston Hospital emergency room. That is where we are now. What a difference. This place is clean and modern. The wait time was 10 min. We just wasted our Saturday night at GU Hospital. You need to clean up your act. Ross" - Ross

Oct 10, 2015, 7:49 PM
Georgetown University Hospital: "The worst experience we had. Took my wife there to night after a two hour wait we were told there is another three hour wait. The bathrooms were filthy. The staff was totally impersonal. We left and came to Reston Hospital emergency room. That is where we are now. What a difference. This place is clean and modern. The wait time was 10 min. We just wasted our Saturday night at GU Hospital. You need to clean up your act. Ross" - Ross


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