The Queens Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does The Queens Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	12%
Pneumonia	13%

Infectious Disease at The Queens Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	96
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 40m

Non-critical cases where patient is discharged have total visit time of 3 hour and 12 minutes

Serious cases where patients are admitted have 3 hour and 31 minutes to be admitted, then an additional 2 hour and 33 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

72% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

The Queens Medical Center Stories

Share your experience

Jan 01, 2024, 9:11 PM
Kona Community Hospital: "I am writing to comment on the treatment my 41 year old son received from Dr. Hill on 8/10/2023 at 8:00 AM Hawaii time. John was brought in by ambulance, John coded from a suspected PE (he was 10 days postoperative from elective cosmetic surgery) John was intubated in the ambulance and received cpr from the moment he coded. There was no attempt in the emergency department to break-up or remove the clot for 15 minutes after Johns arrived in the emergency room. John was given a single 40mg dose of streptokinase 15 minutes after arriving in the ER with a suspected PE. Dr Hill called time of death, after no effort to remove John’s suspected PE and after less than 30 minutes. The only other thing Dr. Hill noted as giving John narcan, even though he was advised there was no reason to suspect overdose. My 41 year old son didn’t just die unnecessarily in that emergency room, his right to privacy and my own right to privacy were violated when the hospital gave John’s wallet and phone to a stranger who walked in after John died. That woman, who hospital staff didn’t bother to get a name or phone number for or bother to even log into the hospital record. That woman was a liar and a thief. Her and her friends were the ones to notify me of John’s death nearly 8 hours after John died, after they had broken into John’s phone and computer and stolen every penny he had. That is just the beginning of the wrongs done to my son and my family by Kona Community Hospital.
I will happily speak to anyone that would investigate my son’s death. John should not be dead, if he had received the care that he should have when he arrived at that hospital. The autopsy performed by the clinical lab attached to the hospital, a Dr. Wong was the doctor who performed the autopsy. It was only a partial autopsy, there were no stomach contents noted, the doctor didn’t find the origin of the clot, he said my son was HIV positive and John was not! The coroner said John had a tattoo on his right forearm, John does not! The coroner never noted the tattoo on the back of John’s neck or the surgical scar that should have been visible on John’s lower left back. John was a disabled Navy veteran and that place treated him worse than anyone should be treated. I would like to know exactly how many young men die in that emergency room from preventable illnesses? I would like to know how many of those people were patients of Dr. Shim Ching? John had insurance, a requirement from that plastic surgeon, before both of his surgeries with him. John’s oxygen levels dropped and the first surgery had to be stopped, but Shim Ching forged ahead with the now high risk 12 procedure surgery with no follow up after allowing John to fly back to Hawaii 2 days after his high risk procedure. I would like to know who collects the insurance money that Shim Chings office got on my son? Is it the Kona Community Hospital? Or Asia Pacific Plastic Surgery or maybe both?
Something is very wrong with what happened to my son and the police’s willingness to ignore the suspicious circumstances surrounding John’s death.
I truly hope I hear back from you.
Kim Levangie" - Kim

Jan 01, 2024, 11:31 AM
Kona Community Hospital: "I am writing to comment on the treatment my 41 year old son received from Dr. Hill on 8/10/2023 at 8:00 AM Hawaii time. John was brought in by ambulance, John coded from a suspected PE (he was 10 days postoperative from elective cosmetic surgery) John was intubated in the ambulance and received cpr from the moment he coded. There was no attempt in the emergency department to break-up or remove the clot for 15 minutes after Johns arrived in the emergency room. John was given a single 40mg dose of streptokinase 15 minutes after arriving in the ER with a suspected PE. Dr Hill called time of death, after no effort to remove John’s suspected PE and after less than 30 minutes. The only other thing Dr. Hill noted as giving John narcan, even though he was advised there was no reason to suspect overdose. My 41 year old son didn’t just die unnecessarily in that emergency room, his right to privacy and my own right to privacy were violated when the hospital gave John’s wallet and phone to a stranger who walked in after John died. That woman, who hospital staff didn’t bother to get a name or phone number for or bother to even log into the hospital record. That woman was a liar and a thief. Her and her friends were the ones to notify me of John’s death nearly 8 hours after John died, after they had broken into John’s phone and computer and stolen every penny he had. That is just the beginning of the wrongs done to my son and my family by Kona Community Hospital.
I will happily speak to anyone that would investigate my son’s death. John should not be dead, if he had received the care that he should have when he arrived at that hospital. The autopsy performed by the clinical lab attached to the hospital, a Dr. Wong was the doctor who performed the autopsy. It was only a partial autopsy, there were no stomach contents noted, the doctor didn’t find the origin of the clot, he said my son was HIV positive and John was not! The coroner said John had a tattoo on his right forearm, John does not! The coroner never noted the tattoo on the back of John’s neck or the surgical scar that should have been visible on John’s lower left back. John was a disabled Navy veteran and that place treated him worse than anyone should be treated. I would like to know exactly how many young men die in that emergency room from preventable illnesses? I would like to know how many of those people were patients of Dr. Shim Ching? John had insurance, a requirement from that plastic surgeon, before both of his surgeries with him. John’s oxygen levels dropped and the first surgery had to be stopped, but Shim Ching forged ahead with the now high risk 12 procedure surgery with no follow up after allowing John to fly back to Hawaii 2 days after his high risk procedure. I would like to know who collects the insurance money that Shim Chings office got on my son? Is it the Kona Community Hospital? Or Asia Pacific Plastic Surgery or maybe both?
Something is very wrong with what happened to my son and the police’s willingness to ignore the suspicious circumstances surrounding John’s death.
I truly hope I hear back from you.
Kim Levangie" - Kim

Jun 21, 2022, 11:52 PM
North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. " - John

Jun 21, 2022, 11:51 PM
North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. " - John

Jan 04, 2021, 12:57 AM
Pali Momi Medical Center: "I have used the ER many times at Pali Momi and have enjoyed my experience. Sometimes the wait time till you actually see the Doctor can be lengthy. But I attribute that to the fact that I am not the only patient they have to care for.
I have also been an inpatient in the hospital and have found everyone pleasant and helpful.
" - Ronald

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