Texas Health Presbyterian Hospital Kaufman Ratings
850 ED HALL
Kaufman, TX 75142
Phone: (972) 932-7200
Kaufman, TX 75142
Phone: (972) 932-7200
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Texas Health Presbyterian Hospital Kaufman save lives? 19% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 17% |
| Heart Failure | 15% |
| Pneumonia | 15% |
Infectious Disease at Texas Health Presbyterian Hospital Kaufman
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 29mNon-critical cases where patient is discharged have total visit time of 2 hour and 9 minutes
Serious cases where patients are admitted have 2 hour and 22 minutes to be admitted, then an additional 1 hour and 18 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Texas Health Presbyterian Hospital Kaufman
4.8
out of 5
based on 45 ratings.
45 user reviews.
73% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
- Rooms were often quiet at night
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Texas Health Presbyterian Hospital Kaufman Stories
Sep 17, 2021, 2:08 AM
Texas Health Presbyterian Hospital Kaufman: "Horrible experience. My family had recently had a loved one pass, he was in the ER at Kaufman Presbyterian(due to no rooms available in Dallas hospitals from COVID) Like most family’s that have never dealt with death in the family we did not know what the next step was. We had gotten multiple calls three hours after he had passed from staff saying we need to “get his body out,” we need to figure it out,” (this is at 10pm.) We had questions regarding on where does his body go, what do we do, can y’all help us out.
Staff was very unhelpful and staff member “Sharon”(I believe works in the ER) lAUGHED in our faces over the phone and said “HA you should have this ready.” They may deal with death more than others, but this is no way to treat family’s of a loved one and patients. I too work in the medical field and would NEVER treat a patient or there family’s or anybody in fact the way they treated us. All staff is very unprofessional, lack remorse and disrespectful. I would be so embarrassed if I treated people the way they do. I don’t normally do reviews on businesses but from hearing these things before personally experiencing them, than having to experience it is heartbreaking that there is people in the world that test others this way.
Sharon at Kaufman Presbyterian I hope you feel some remorse on how you treated me and my family. And i truly hope Kaufman Presbyterian can get it together." - Ashley
