Texas Health Presbyterian Hospital Allen Ratings
1105 CENTRAL EXPRESSWAY NORTH
Allen, TX 75013
Phone: (972) 747-6197
Allen, TX 75013
Phone: (972) 747-6197
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Texas Health Presbyterian Hospital Allen save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Failure | 12% |
| Pneumonia | 13% |
Infectious Disease at Texas Health Presbyterian Hospital Allen
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 34mNon-critical cases where patient is discharged have total visit time of 2 hour and 31 minutes
Serious cases where patients are admitted have 2 hour and 48 minutes to be admitted, then an additional 2 hour and 12 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Texas Health Presbyterian Hospital Allen
4.55
out of 5
based on 43 ratings.
43 user reviews.
71% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Texas Health Presbyterian Hospital Allen Stories
Apr 20, 2022, 4:25 AM
Texas Health Presbyterian Hospital Allen: "Husband had major surgery for polyps in all 6 sinus cavities that morning. Some 10 hours after returning home, he started to hemorrhage blood from his nose which was packed with splints and gauge. Blood re-channeled to his throat. He lost his hearing from the accumulation, was unable to breathe through his nose due to the packing and now mouth and throat was full of blood. Blood pressure was rising and his surgeon, after seeing pics of the amount of blood, recommended going to ER. Nearest ER was Tx Health Allen. Quickly put us in a room but it was 1 hour and 13 minutes before we first saw a hosp employee. Even with Blood pressure sky high by then Tx Health Allen would not start IV to quickly lower BP even with his surgeon on the phone instructing what to do. Demanded they first draw blood and send to lab. Precious time wasted. He had major surgery at one of their facilities a few hours earlier and they had direct access to all his stats. ER DR was a child with what appeared to be no training and no understanding of what to do. Wanted to pinch my husband’s nose to stop bleeding while he died from a stroke instead of lowering his BP as surgeon recommended. Nurses non-existent. After over 5 wasted hours, ER DR called for ambulance to transport him to Frisco because Allen could not stop the nose bleed. Horrific!! Avoid Allen at all cost." - Patsy
