Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Summa Health Systems Hospitals Ratings

525 EAST MARKET STREET
Akron, OH 44309
Phone: (330) 375-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Summa Health Systems Hospitals save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia13%


Infectious Disease at Summa Health Systems Hospitals

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
88
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 2 hour and 29 minutes

Serious cases where patients are admitted have 3 hour and 36 minutes to be admitted, then an additional 1 hour and 35 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Summa Health Systems Hospitals 4.55 out of 5 based on 33 ratings. 33 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Summa Health Systems Hospitals Stories



    Oct 30, 2018, 7:04 AM
    Summa Health Systems Hospitals: "Summa Hospital has had one of the worst sanitary records on the planet.
    As a patient, I developed a staph infection.
    My son, was in a room where the patient next to him who was mentally ill, peed on the floor and threw his diaper across the room. Summa didn't clean it up until I complained.
    My brother was admitted for major surgery ins 2017 and I walked into his private room only to step over blood, syringes and dirty needles on his table, and feces on the floor.
    This hospital is disgusting."
    - Victoria


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