St Vincent's East Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St Vincent's East save lives? 15% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	18%
Heart Failure	11%
Pneumonia	16%

Infectious Disease at St Vincent's East

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	32
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	20

Emergency Room Wait Time Ratings

Time until initial exam: 0h 56m

Non-critical cases where patient is discharged have total visit time of 2 hour and 36 minutes

Serious cases where patients are admitted have 3 hour and 0 minutes to be admitted, then an additional 1 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

70% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

St Vincent's East Stories

Share your experience

May 04, 2019, 10:17 AM
St Vincent's East: "My wife has been a patient this time for 5 days. What amazes me more than anything is the sheer lack of communication between departments. I actually came to The hospital this morning and they didn’t know where my wife was. I found her in surgery. The sign up n a he surgery waiting kept showing my wife was in her room. After 3 trips between 3rd & 5th floors, I finally located my wife in surgery. Imagine come into a hospital and not knowing where the patient is. (See above for communication comment). I will NEVER allow my wife to return to this hospital. What I’m doing here is communicating that I don’t like your hospital I don’t like the way it’s run and we will never be back once my wife is discharged." - Mike

Oct 01, 2017, 4:53 PM
St Vincent's East: "Went to the ER with bruised ribs. I only went there because I had bruised ribs before and had been told that it was necessary to breathe fully to prevent pneumonia. The previous time I had bruised ribs, I went to a St. Vincent's Occupational Health clinic and they gave me sufficient pain medication that allowed me to follow their instructions and everything healed up in about 2 weeks. This time, at the ER, they gave me Naproxen (it's same as Aleve) and it did not work. I'm unemployed and enrolled in graduate school, so I don't have extra money. I called my primary physician ( Dr. Jack Zaremba) as
ER instructions stated but he would require me to come into the office before determining if my medication was insufficient. The ER card reader wasn't working, so I still have that bill to pay and now Dr. Zaremba was looking to get his cut. Healthcare isn't about health or care anymore. It's just about $$$." - Mark

Jun 25, 2017, 11:02 AM
St Vincent's East: "Seen the doctor one time and that was to ask what was going on, he never returned! After being diagnosed with an uti they gave me numerous prescriptions didnt explain what any of them were for and sent me on my way, ignoring the fact i was complaining of other pain and discomfort (6/23/2017). Followed my instincts got up the next morning and went to UAB, blood pressure was 85/58 temp was 102 heart rate 112 had a golf ball sized abscess thankful i followed my mind and got a second better opinion because St. Vincents East was extremely nonchalant and uncaring." - Dee

Nov 11, 2016, 12:55 PM
St Vincent's East: "Went emergency room sat Nov 5 with kidney stone and pain. I had to sit and wait 3 hours with somewhat serious pain. I think some kind of patient screening needs to be implemented to take patients in pain more quickly than 3 hours. Also, the emergency room waiting area and bathrooms were very dirty, the bathrooms just downright nasty! The care and doctor were good and helpful but getting in to see them was a very bad experience." - Max

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