Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Lukes Regional Medical Center Ratings

190 EAST BANNOCK STREET
Boise, ID 83712
Phone: (208) 381-2222

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Lukes Regional Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%
Pneumonia12%


Infectious Disease at St Lukes Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
80
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 2 hour and 16 minutes

Serious cases where patients are admitted have 2 hour and 48 minutes to be admitted, then an additional 1 hour and 25 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Lukes Regional Medical Center 4.7 out of 5 based on 35 ratings. 35 user reviews.


76% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    St Lukes Regional Medical Center Stories



    Oct 04, 2023, 3:07 PM
    Kootenai Medical Center: "Went to er Oct 1 for recurrence of blood clots. It was a long wait but expected as the rooms were full The care I received from dr Crandall and all the techs and staff was excellent. Had labs and Ct scan of lungs which showed blood clots were back. Got medicine and was discharged. Very happy with the experience " - Maureen

    May 02, 2023, 9:11 PM
    Kootenai Medical Center: "We ate her at KMC for the second time in a week. The wait times are not the issue. Once we got taken back we waited for hours to get Dr. Assessment and care plan. Everyone was nice and polite they just didn't have the time to adequately diagnose my 90 year old mother till more than 3 hours after we arrived. That's the hardest part. She is willing to be hospitalized if necessary but it just takes so long to reach that conclusion. " - Gabrielle

    Aug 25, 2022, 11:21 AM
    Kootenai Medical Center: "Never go there period. There’s no excuse to rationalized 5 bad experiences in 8 months. (Unreasonable wait times, mixed up test results, insufficient care, inappropriate releases to go home) Forget about shortage of staff! This is about low standards and lower expectations from wealthy leadership who care more about hob-nobbing at fundraisers than the product they actually put in their shiny box! Behind the curtain of glossy posters and banners, claiming high standards and world class service is a dark, dirty, smelly, confusing hospital visit on what is likely the worst day of your life. You will be met with overworked, underpaid, inexperienced, uncaring, poorly dressed, unclean, lazy staff. From the top down. These poor people (drs and nurses) don’t know if their coming or going. I’m sharing photos not because I expect perfection. I’m sharing them because they reference basic unmet needs while dozens of staff stand idly by, chitchatting and giggling while patients aren’t given updates, water, food or bathroom options. I’m just so sad for our future. I see camels on the horizon. Look it up????" - Shauna

    Oct 25, 2021, 4:23 AM
    Portneuf Medical Center: "U need to drug test your employees like John Cerro ..who positive for covid delta virus!!!!" - Wendy

    Feb 10, 2017, 9:48 PM
    : "Entrenched migraine,15 day" - Jen


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