Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Joseph Health Services Of Ri Ratings

200 HIGH SERVICE AVENUE
North Providence, RI 02904
Phone: (401) 456-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Joseph Health Services Of Ri save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%
Pneumonia15%


Infectious Disease at St Joseph Health Services Of Ri

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
48
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 0h 41m

Non-critical cases where patient is discharged have total visit time of 3 hour and 20 minutes

Serious cases where patients are admitted have 4 hour and 43 minutes to be admitted, then an additional 2 hour and 4 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Joseph Health Services Of Ri 4.4 out of 5 based on 34 ratings. 34 user reviews.


60% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



St Joseph Health Services Of Ri Stories



Nov 29, 2023, 9:34 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Nov 29, 2023, 9:21 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Sep 19, 2023, 3:26 PM
: "I have lupus (SLE ) and I am paralyzed. Last year I went Rhode Island hospital with kidney stones, I waited 10 hours before a nurse saw me. I endured so much pain that I got septic and almost died . Until this day I am traumatized to go to Rhode Island hospital emergency room " - Elizabeth

Aug 29, 2023, 8:15 PM
Newport Hospital: "Went to Newport Hodpital ER on Thursday after falling and being pulled off my front stops by my dog while he was leashed. I hit my face and jaw on a raised cement curb breaking 2 teeth on a cement curb after my dog pulled me down. Cut face, legs and arm badly and bled alot. My mistake was going to Newport Hospital ER. Was told after 1 1/2 hours I was #2 to be seen. Well, that DID NOT HAPPEN!
Eight people later and another 1 1/2 hrs (total 3 hr wait) I LEFT! UNACCEPTABLE SERVICE!! They obviously did not care about me waiting. I was getting tired from the big fall and dizzy..could not wait a ny longer for them WHAT Has become of Newport Hospital?? Upsetting to see their indifference."
- Donna

Jul 06, 2023, 2:51 AM
Rhode Island Hospital: "After sitting out in the waiting room since 8pm I asked for a blanket at 2:48am and was told no this is disgusting to be in a hospital with poor quality of care for patients I can’t be seen until doctors arrive which will be around 7:30am. How is this place still open is the state coming in to do random audits? Just like they shut the hospital in Pawtucket they should consider maybe changing whoever is head of this hospital they are getting paid 6 figures to do what exactly? Not enough personnel to handle the patient volume " - Patricia


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