St Joseph Health Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St Joseph Health Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	9%

Infectious Disease at St Joseph Health Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	36
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 28m

Non-critical cases where patient is discharged have total visit time of 1 hour and 46 minutes

Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 1 hour and 44 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

68% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

St Joseph Health Center Stories

Share your experience

Jan 10, 2017, 10:18 AM
St Joseph Health Center: "
On Saturday January 7th 2017, around 3:15 PM my roommate and myself took our other roommate to the ER. Younger female, 100 pounds soak and wet. Just a naturally thin girl who just couldn't gain weight to save her life. She had been screaming about her head hurting and then we found her on the bathroom floor, not responding to us except moans so we immediately loaded her in the car and rushed to the ER. We live less than 4 blocks from St Joes so we knew this would be quicker than calling an ambulance. I stayed with my semi-unresponsive roommate while the other one went in to get help. We told them she would not respond to us with words, she screamed about her head hurting earlier, and was vomiting an hour or so prior to us bringing her in. The nurse lacked compassion and asked us a million times if our roommate was on heroine and we knew with 100% certainty she was not. Never touched a hard drug in her life. As my roommate lay in the back of my car, the rude nurse continued to yell at my roommate to "get out of the car" and "stand up." Again, my other roommate and I continued to tell her she couldn't move on her own, that we had carried her to the car, that she screamed about her head earlier. Again... We got an attitude and asked about heroine AGAIN. They finally put our roommate on a wheelchair where she continued to moan and shake, needing help from falling out of the chair. They wheel her in and again, we are asked about heroine. At this point we were upset because we told them a million times that this was NOT an OD. They ignored us. They finally told my other roommate and I to leave cause we could not go back with her. Which we understood. In the mean time, we had contacted her parents who were on their way. We found out from her mom and dad that the staff had written our roommate off as an OD, left her in the hallway on a bed FOR AN HOUR, with NO supervision. Fast forward to her parents getting there, her mother caused a scene and they finally took her for a scan... Just to reveal that it WAS NOT an OD but a brain aneurysm. I am completely appalled with the way we were treated just because of our age, my roommates thin physical appearance and then automatically assuming she was OD when we told them NUMEROUS times that this was NOT the case. I would never recommend this hospital to anyone. You are a hospital, you are to help people, not pass judgement. Our roommate was in your facility over an hour before you even tried helping her because you were certain she OD. The staff that was there that day should be ashamed and disgusted with themselves for how they acted and treated us. I plan on making this go public because NO ONE deserves this." - Kaitlyn

Jan 01, 2017, 11:15 PM
St Joseph Health Center: "Over 3 hour wait the worst emergency room experience ever I am leaving I will tell my insurance company to pay you nothing and I will pay you nothing" - Michael

Jan 01, 2017, 11:15 PM
St Joseph Health Center: "Over 3 hour wait the worst emergency room experience ever I am leaving I will tell my insurance company to pay you nothing and I will pay you nothing" - Michael

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