St John's Episcopal Hospital At South Shore Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St John's Episcopal Hospital At South Shore save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	12%
Pneumonia	11%

Infectious Disease at St John's Episcopal Hospital At South Shore

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	28
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 0h 58m

Non-critical cases where patient is discharged have total visit time of 2 hour and 35 minutes

Serious cases where patients are admitted have 4 hour and 36 minutes to be admitted, then an additional 4 hour and 47 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

50% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

St John's Episcopal Hospital At South Shore Stories

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Jan 12, 2022, 1:07 AM
St John's Episcopal Hospital At South Shore: "My mom who is 90 years of age was admitted into the hospital 12/25/21. She was diagnosed with Covic19. I kept telling different staff that I would speak to that she was complaining of her throat hurting resulting in her not being able to eat. They continue to give her solid food resulting in her not eating. The day she was discharged my mother look like she was on her death bed, you could count every rib, and I have the pictures to prove it. She couldn't even walk and was supposed to have been given a visiting nurse and therapy none of which was in the discharged papers. The social workers will contact you one time and completely check out on you after that and never answer or reply to messages being left. A week later my mother had to go back into the hospital. I stayed in the waiting room waiting to speak with a nurse or doctor for 4 hrs after the front desk staff went in the ER 4 times to tell them I was waiting. Just so happened my mother was right by the ER door and I went in. To my disbelief she had the same adult pull-up on for 18 HOURS, which is totally unacceptable. Final outcome I left, and will return hoping to get my mother discharged,and will never bring her there again.
" - Brenda

Jun 16, 2017, 11:30 PM
St John's Episcopal Hospital At South Shore: "Visited this hospital today 6/16/2017.... the registration lady very nice, the triage nurse. Very nice and fast. Went in with chest discomfort after a long night with chest pains, numbness in jaw and left side, couldn't breathe all symptoms of heart attack which triage nurse took very serious took to the er department to be evaluated and asked for a ekg to be done first took me to one bed and the attending nurse was horrible and started yelling i have two patients I'm not taking anymore walter which was the charge nurse at the time 9:30am said he was in charge and she yelled at him so what if your im charge fair is fair, which i can understand but that's something that should be discussed in private not in front of us patients that are there for obvious reasons. So she took me over to bed number 9 where the nurse on dutie name is marie she yells I'm going on BREAK and leaves they sent in a nurse named ada which identified herself to me very sweet and polite and performed a ekg on me... hours passed by not a nurse nor doctor came in to check on me at all... very disappointed on the way sick patients get treated in a emergency department.... after all that I walked out the charge doctor was dr. Franks never came in either this hospital is a joke they all talking and carrying on about personal issues.... all should be replaced by Doctors and Nurses that really care about there patients health and not just there for there pay because half of the nurses there are nasty and treat there patients very poorly " - Luz

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