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Scott & White Memorial Hospital Ratings

2401 31ST ST
Temple, TX 76508
Phone: (254) 724-2111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Scott & White Memorial Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia10%


Infectious Disease at Scott & White Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
68
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 1 hour and 50 minutes

Serious cases where patients are admitted have 3 hour and 12 minutes to be admitted, then an additional 1 hour and 44 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Scott & White Memorial Hospital 4.55 out of 5 based on 34 ratings. 34 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Scott & White Memorial Hospital Stories



Jan 25, 2018, 11:12 PM
Scott & White Memorial Hospital: "My husband had been going to baylor scott and white for two years on Dec 22 2017 he passed away at age 53 from undiagnosed cancer pure incompetence at baylor scott and white my husband didn't have a chance we were told had his cancer been found in time the outcome would have been different by 15 years this is a slauter house to guinea pig you for money we had excellent insurance and thay sucked it dry when a hospital kills you it called medical science" - Carrie

Aug 04, 2015, 8:36 AM
Scott & White Memorial Hospital: ""Baylor" Scott and White isn't what it use to be. Before "Baylor" was adopted into the name, I felt like an actual patient. Now, they make me feel more like a criminal. I once witnessed a doctor named Dr. Tyler McFadden in the ER call my husband a "junkie" simply bc...idk...he didn't understand what was wrong with my husband? Idk but NO professional should EVER call a patient a name like that. It was hurtful to him and I felt offended myself. Calls to HR weren't taken seriously. And don't get my started on wait times!!! This place took on more than it could handle, and it shows. Nurses are mostly Angels. But the doctors know EVERYTHING! And, it's incredible how so many smart professionals take so long to act in a timely manner. Guess they use WedMD as much as I do! Go to Seaton if possible! This place is a huge disappointment. " - Michele

Oct 21, 2014, 5:15 PM
Scott & White Memorial Hospital: "The facility is dirtty. Gave my husband mrsa on a routine surgery he had three times previously. He never had mrsa before. But the surgery ran five hours late and they took less than half the time the surgery was supposed to take. They mix up blood tests and x-rays. The emergency room takes a minimum of five hours. They had heart attack patients coming in on the ambulance and placed them in the waiting room and gave them aspirin. Scott and white used to be stellar, but they have gotten to big for their britches the last four years. I\m desparate to see a doctor right now as I am bleeding so heavily, I am going through three adult diapers, not even pads, an hour. I can\t hardly move, don\t have the energy or strength to leave my bed or get to the bathroom by myself, bleeding wakes me up, the cramps are worse than labor, and this has been going on for eight straight days. However, I will have to be unconscious before I go back to a doctor at Scott and white. They don\t listen, they don\t care, you are just another number. And if you don\t fall into one of their common known issues, then you must be a liar and there really is nothing wrong with you." - Kelly


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