Scott & White Hospital-Round Rock Ratings
300 UNIVERSITY BLVD
Round Rock, TX 78664
Phone: (512) 509-0100
Round Rock, TX 78664
Phone: (512) 509-0100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Scott & White Hospital-Round Rock save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 9% |
| Pneumonia | 9% |
Infectious Disease at Scott & White Hospital-Round Rock
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 19mNon-critical cases where patient is discharged have total visit time of 1 hour and 14 minutes
Serious cases where patients are admitted have 1 hour and 55 minutes to be admitted, then an additional 1 hour and 13 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Scott & White Hospital-Round Rock
4.7
out of 5
based on 36 ratings.
36 user reviews.
78% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Scott & White Hospital-Round Rock Stories
Nov 02, 2022, 1:36 AM
Scott & White Hospital-Round Rock: "This was my first time at Round Rock's BSW Hospital, and I'll never go back (to ER dept). I've been to a lot of docs/hospitals past 12 yrs, and BSW ER was the worst place. I'm I was there total 7 hours: 4+ hrs was waiting in lobby. Front triage seemed preoccupied and overwhelmed. Left me alone in the triage office area for about 15+/- minutes, had me wondering if she forgot about me. I appreciated them having football on lobby TV, instead of news. All clinics should do that. Once in room, had more waiting. Crazy part, I never saw a nurse. Not once. Registration came in, she was nice. The doctor came in for about 3 minutes, talked about a test, then out he went. He was nice, but just felt rushed. Radiology was about a half to an hour after doc, she was quiet and standoffish. Other than that, no one came to check on me or see if I needed something or if I had questions. I was really surprised about that. Radiology came and went, and then I had another long wait for results. Finally doc came in about 1.5 hour later with results. Another wait for discharge papers, and still no nurse. Got to hospital at noon and left after 7. Just a bad experience all around. Most of the staff at the BSW Temple location are pretty amazing. That's a place I don't mind driving an hour for. " - SS
