Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Saratoga Hospital Ratings

211 CHURCH STREET
Saratoga Springs, NY 12866
Phone: (518) 587-3222

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Saratoga Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%
Pneumonia11%


Infectious Disease at Saratoga Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 34m

Non-critical cases where patient is discharged have total visit time of 2 hour and 48 minutes

Serious cases where patients are admitted have 2 hour and 55 minutes to be admitted, then an additional 1 hour and 56 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Saratoga Hospital 4.65 out of 5 based on 20 ratings. 20 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Saratoga Hospital Stories



    Aug 17, 2023, 8:39 AM
    Saratoga Hospital: "8/16/2023 I waited 6 hours before I finally gave up. Was there to be evaluated for a possible MRSA infection. Was clearly triaged to be one of the last to be seen. But worse were those who waited 7 or 8 hours before giving up. The man doing triage was incompetent and rude and uncaring. If you want to know more, feel free to call. I still need medical care." - Harriet

    Apr 07, 2018, 12:31 AM
    Saratoga Hospital: "Once you get to a room. This is where the service drops. It can be up to 2 hours before ANYONE enters the room to see how you are doing. Had ER experience two days ago and thought maybe a fluke but nope in the ER again tonight with pain in chest and it's been over an hour and no one has set foot in my room. I understand there may be a wait but someone checking in makes a difference in customer care. I'm left wondering if they even know I am in here. " - Elizabeth


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