Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

San Antonio Community Hospital Ratings

999 SAN BERNARDINO RD
Upland, CA 91786
Phone: (714) 985-2811

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does San Antonio Community Hospital save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure10%
Pneumonia11%


Infectious Disease at San Antonio Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
12
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 55m

Non-critical cases where patient is discharged have total visit time of 3 hour and 23 minutes

Serious cases where patients are admitted have 3 hour and 14 minutes to be admitted, then an additional 2 hour and 44 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
San Antonio Community Hospital 4.55 out of 5 based on 33 ratings. 33 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



San Antonio Community Hospital Stories



Mar 28, 2022, 8:28 PM
San Antonio Community Hospital: " wait time, to see 2nd triage 2 1/2 hours, was given a pain pill then waited another 3 1/2 hours to see MD" - susan

Feb 01, 2020, 10:23 PM
San Antonio Community Hospital: "Been waiting here over 3 hours. This is crazy. In pain, bleeding. Don’t seem to care " - Hurting

Nov 19, 2019, 4:42 PM
San Antonio Community Hospital: "Wife in severe pain diverticulitis bleeding 5 days. Can’t stand up straight. Been here 2 hours been told maybe 3-4 hours more. Not right. " - Gail

Oct 24, 2019, 3:45 AM
San Antonio Community Hospital: "Worse ER experience. San Antonio hospital ER name should be lazy Ass room.
You can bet your like you will seen before you die with pain and suffering. There should be a person(intelligent person) who can figure out how to prioritize patients. My Mother a cancer patient in pain , bleeding, but over 3 hours no one is doing nothing. "
- ABDUL

Oct 24, 2019, 3:45 AM
San Antonio Community Hospital: "Worse ER experience. San Antonio hospital ER name should be lazy Ass room.
You can bet your like you will seen before you die with pain and suffering. There should be a person(intelligent person) who can figure out how to prioritize patients. My Mother a cancer patient in pain , bleeding, but over 3 hours no one is doing nothing. "
- ABDUL

Oct 24, 2019, 3:41 AM
San Antonio Community Hospital: "Worse ER experience. San Antonio hospital ER name should be lazy Ass room.
You can bet your like you will seen before you die with pain and suffering. There should be a person(intelligent person) who can figure out how to prioritize patients. My Mom a cancer patient in s"
- ABDUL


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