Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Rowan Regional Medical Center Ratings

612 MOCKSVILLE AVE
Salisbury, NC 28144
Phone: (704) 210-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Rowan Regional Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia15%


Infectious Disease at Rowan Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 36m

Non-critical cases where patient is discharged have total visit time of 2 hour and 57 minutes

Serious cases where patients are admitted have 3 hour and 17 minutes to be admitted, then an additional 3 hour and 12 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Rowan Regional Medical Center 4.5 out of 5 based on 32 ratings. 32 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Rowan Regional Medical Center Stories



Jul 01, 2020, 10:12 AM
Rowan Regional Medical Center: "This is by far the worst hospital to be in. You could die in lobby and they wouldnt know it until the next day. Why are they slow. They dont spray chairs. Its nasty in there and it's about a 4hr wait? Who waits 4hrs throwing up on floor.. who can do that?" - Sherry

Sep 17, 2016, 9:11 AM
Rowan Regional Medical Center: "Took my boyfriend's father to Rowan Regional ER to be treated for an absess on the back of his neck and I have never encountered a more unpleasant group of medical professionals in my life. Both the doctor and the nurse were rude, gruff & condescending. This man was in pain, uncomfortable, and sleep deprived but he was still pleasant and didn't give anyone any trouble. I would have been far more difficult to deal with, in his condition. Despite his friendly disposition, they both treated him very much like an inconvenience. The doctor even talked openly about how he shouldn't even be performing this procedure, as this fell under PA responsibility. A little human decency doesn't seem like too much to ask, considering how much that 3 hour visit cost. I'll never be treated I'm that hospital unless my life absolutely depends on it. " - Erin


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