Ronald Reagan Ucla Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Ronald Reagan Ucla Medical Center save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	13%
Heart Failure	9%
Pneumonia	10%

Infectious Disease at Ronald Reagan Ucla Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	168
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 0h 32m

Non-critical cases where patient is discharged have total visit time of 3 hour and 30 minutes

Serious cases where patients are admitted have 4 hour and 22 minutes to be admitted, then an additional 3 hour and 43 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

79% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Ronald Reagan Ucla Medical Center Stories

Share your experience

Oct 10, 2023, 9:21 PM
Ronald Reagan Ucla Medical Center: "Bob arrived at the Reagan Emergency Room at 9am and left at 5pm. We were grateful that the entire time the staff were dealing with hundreds of walk ins their thoughtful care of Bob was appreciated. The doctors and nurses listened to Bob's issue that brought him into the emergency room and ordered tests and monitored him carefully during the entire 8 hours. Bob left feeling a great deal of relief from the issue that he walked in with. The hundreds of people who entered the ER during the 8 hours that we were there were treated with the same thoughtful care that Bob received. These dedicated doctors, nurses and staff deserve our respect for the difficult job that they face everyday in the ER with professionalism and competency. Thank you!" - Robert

Sep 29, 2023, 7:58 PM
Ronald Reagan Ucla Medical Center: "How do I go about achieving my medical records" - Billie

Jun 24, 2023, 5:57 PM
Ronald Reagan Ucla Medical Center: "UCLA emergency is the worst ER that I’ve ever been too. Filthy, nurses attitude were horrible. The wait time was over 3 hours. And I watched patients sitting in wheelchairs sobbing for hour from pain . And others vomiting nonstop into cans right among other people. Disgusting….I would never come here again.
" - Denise

Mar 02, 2023, 2:14 PM
Ronald Reagan Ucla Medical Center: "2/28 Ucla ER. l had a liver transplant went to ER for pain in that area. waited 3hr to be seen. had ultrasound quickly. taken to a room(emergency room) labs drawn. waited 3.5hrs more. I checked my chart labs & ultrasound results in. No MD came in to go over anything. Due to take anti-rejection med @9, drs messaged by nurse. no response. have to wait for dr to see if I will stay over. No one came…..left AMA as it could be another 3+hrs to know. so I could be told to go home @ midnight. I live 1.5hrs from ER.
if someone had come in and said, we are waiting for..whatever. just let me know what was going on. I would have stayed. Will not go back terrible treatment, i’ll stick to local ER even if it is not UCLA affiliated." - Esther

Feb 21, 2023, 3:15 AM
Ronald Reagan Ucla Medical Center: "Waiting here for 5 hours already with my 93 years mother to be seen by ophthalmologist. So far is no lack, I was being told is no available room.
Should have read patients reviews before.
Absolutely terrible service.
Last time my father was in the hospital, doctors are great but staff required training." - Sofiya

Feb 15, 2023, 3:12 AM
Ronald Reagan Ucla Medical Center: "UCLA emergency is the worst ER that I’ve ever been too. Filthy, nurses attitude were horrible. The wait time was over 3 hours. And I watched patients sitting in wheelchairs sobbing for hour from pain . And others vomiting nonstop into cans right among other people. Disgusting….I would never come here again.
" - Denise

Feb 15, 2023, 3:11 AM
Ronald Reagan Ucla Medical Center: "UCLA emergency is the worst ER that I’ve ever been too. Filthy, nurses attitude were horrible. The wait time was over 3 hours. And I watched patients sitting in wheelchairs sobbing for hour from pain . And others vomiting nonstop into cans right among other people. Disgusting….I would never come here again.
" - Denise

Feb 05, 2023, 10:06 PM
Ronald Reagan Ucla Medical Center: "Worse hozpital ever. Put me in several rooms with no O2 or emergency apparatus including securitybguards watch room. Where fight from psyche patient was about to break out.
Put my life in danger. They do not have rooms you sit in hall for hours I was in ER halls 2 days..no room they put me in makeshift big room with five other patients in there..risking me for potentially contracting disease. One bathroom only. Then they keep asking you to be im shared room! Nuts with all disease going around. I did share room person next too me total care kept me awake entire time...no sleep. Then i requested to go in private room they gave it to a single white person. Now I will not let it go. Rude. They have gone down in quality. Why dont they just build new ER

6 hours in ER waiting.
2 days in hallways
2 days in a hall by elevators make shift room.
Offered a room at discharge.no good people there they do not care they better not charge me for private ir semi private room it better be a bed..no bathroom looked like warzone
They even ignore fire alarms" - Kimberly

Nov 10, 2022, 4:49 AM
Ronald Reagan Ucla Medical Center: "Over 5 hours wait time for my son with heart palpitations. And waiting room was full so had tonsit in a cold tent in cold weather. Felt discarded and let down" - Latha

Nov 07, 2022, 11:56 PM
Ronald Reagan Ucla Medical Center: "I’ve been here for five hours. They told me if I leave and dial 911 I will be seen faster." - Kelly

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