Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Roane Medical Center Ratings

412 DEVONIA ST
Harriman, TN 37748
Phone: (865) 882-1323

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Roane Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%
Pneumonia12%


Infectious Disease at Roane Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 40m

Non-critical cases where patient is discharged have total visit time of 1 hour and 42 minutes

Serious cases where patients are admitted have 3 hour and 21 minutes to be admitted, then an additional 1 hour and 20 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Roane Medical Center 4.5 out of 5 based on 23 ratings. 23 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Roane Medical Center Stories



    Nov 18, 2016, 11:41 AM
    Roane Medical Center: "The emergency dept sucks. Was put in room seen registration person twice. Nurse once because registration person told her i needed help. Been here two and half hours and still have not been provided with the call light. Nor has anyone checked on me. Aweful customer service. " - Trina


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