Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Riverside Regional Medical Center Ratings

500 J CLYDE MORRIS BLVD
Newport News, VA 23601
Phone: (757) 594-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Riverside Regional Medical Center save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%
Pneumonia12%


Infectious Disease at Riverside Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
20


Emergency Room Wait Time Ratings

Time until initial exam: 1h 53m

Non-critical cases where patient is discharged have total visit time of 2 hour and 52 minutes

Serious cases where patients are admitted have 3 hour and 34 minutes to be admitted, then an additional 1 hour and 44 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Riverside Regional Medical Center 4.6 out of 5 based on 36 ratings. 36 user reviews.


65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Riverside Regional Medical Center Stories



Oct 09, 2023, 3:45 PM
Riverside Regional Medical Center: "My wife is pregnant and has been throwing up we’ve been waiting and still are waiting for 4 hours just for a IV. She is dehydrated and weak but would have been better off at home in the bed rather waiting in a lobby for 4 hours. Something needs to be done about these ridiculous wait times " - Nick

Dec 11, 2022, 1:04 AM
Riverside Regional Medical Center: "Dmv is faster, " - Matt

Oct 05, 2020, 6:24 PM
Riverside Regional Medical Center: "well yes they do john #BLM we sure do." - AnnMarie

Sep 29, 2020, 4:19 AM
Riverside Regional Medical Center: "Very long wait times. The online wait times are not even remotely accurate. Nurses are not permitted to even give estimated wait times. Crack heads and thugs get priority. Nurses are good. This use to be a reliable place." - John


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