Richmond University Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Richmond University Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	14%

Infectious Disease at Richmond University Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	96
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 20m

Non-critical cases where patient is discharged have total visit time of 2 hour and 2 minutes

Serious cases where patients are admitted have 3 hour and 29 minutes to be admitted, then an additional 4 hour and 26 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: POOR

45% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Richmond University Medical Center Stories

Share your experience

Sep 28, 2021, 2:40 PM
Richmond University Medical Center: "I was at the ER this past September 24th with my autistic son. After testing positive for COVID, his primary doctor wanted him to get the infusion asap. We went there at his suggestion in the pouring rain and were the first admitted into the infusion section. I noticed that after we were seated more people started coming in. At some point, I noticed that two of those who came in after us were no long seated. I took a peak into an open room and saw them both getting their infusions. Soon after that a third person started getting his infusion. I was told that "This isn't a store and it's not first come first serve.". They may have been older than him, but he is autistic and has a compromised autoimmune health issue. Thank God he behaved better than I ever would have expected. He was put on the back burner. Soon after that a young woman who was with her dad (and already getting treated) opened the door to the restroom and alarms and flashing lights started going off right by us. Horrific for me, let alone an autistic person. He pushed through it remarkably. I notified staff, staff passed by, but no one did anything about it. That went on until we left. 5 1/2 hours after we arrived. I pray we never have to use that ER again. Treated very poorly. Thank God he had the two Moderna shots which helped minimize the symptoms." - Loretta

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