Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Rappahannock General Hospital Ratings

101 HARRIS ROAD
Kilmarnock, VA 22482
Phone: (804) 435-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Rappahannock General Hospital save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure14%
Pneumonia15%


Infectious Disease at Rappahannock General Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 30m

Non-critical cases where patient is discharged have total visit time of 2 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 15 minutes to be admitted, then an additional 1 hour and 33 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Rappahannock General Hospital 4.6 out of 5 based on 32 ratings. 32 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Rappahannock General Hospital Stories



    Jul 27, 2015, 6:44 PM
    Rappahannock General Hospital: "On Sunday, July 26th, my wife was taken by ambulance to Rappahannock General Hospital in Kilmarnock, VA due to massive bleeding from her sinuses related to a fall she had taken on Tuesday night, July 21st caused by weakness from massive back surgery on April 22nd, one month in the operating hospital (in Baltimore) and another six weeks in rehab) to Rappahannock General Hospital in Kilmarnock, VA. Covered in blood and in her pajamas, she was placed in a wheel chair and placed in the waiting room. There were four patients in the waiting room at 1:45pm. At 4:00pm I mentioned to the nurses that she was feeling nauseous and dizzy with "clammy" skin. They said they couldn't do anything about it. After three hours and only having taken four patients, I complained to the nurses and was told it would be another two hours to be taken into the emergency room and another several hours to be seen. We informed them we were leaving and they stated I had to sign a waiver. My response was that I would sign it if they presented it to me in 30 seconds which they were able to do. We spent close to four hours and received no attention. The waiting room had only five patients of which two left during this four/five hour wait. We have never ever been so rudely treated" - Dr.


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