Providence St Peter Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Providence St Peter Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	12%

Infectious Disease at Providence St Peter Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	36
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 2 hour and 57 minutes

Serious cases where patients are admitted have 3 hour and 26 minutes to be admitted, then an additional 1 hour and 54 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

74% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Providence St Peter Hospital Stories

Share your experience

Jul 29, 2023, 7:59 PM
Providence St Peter Hospital: "Ever time we come here it's min 3 hours, usually way longer, makes no difference if the place is mostly empty waiting room or loads of people. Very clear the hospitol is not set up, nor ever will be to see people in a timely manor. This place has been like this for years. The care when its all said and done is average, just expect to wait forever." - Steve

Oct 26, 2022, 7:53 PM
Providence St Peter Hospital: "7hrs now, elderly parent
Sudden onset muscle rigidity, can't walk confusion... a half ass exam in the waiting room after 4 hrs told would check on us... 3hrs later noone has come to check on us. All fairness, the er is completely full and a line to the street. We have lost a lot of good er staff.... send help" - SHAY

Oct 15, 2022, 7:41 PM
Providence St Peter Hospital: "Went in at 3pm on a Friday, finally left at 10pm. Most of that time was sitting in the waiting room. There were maybe 30 people in the waiting room, maybe half that were patients (vs. people who came with them). Not sure if they were understaffed or just really inefficient. Took 2 hrs just to be seen by a doctor, and then wait wait wait wait, move me to another waiting room, wait wait wait. " - Baka

Apr 22, 2022, 5:41 AM
Providence St Peter Hospital: "Worst ER ever. If the nurses tell you an expected wait time… don’t bother listening. My son got an X-ray. Was told to wait to hear from them… they said 15-20 mins… it’s nearly 1am and it’s been 3 hours. Can’t find anyone in sight. My poor boy is tired. Not feeling well. This place has no compassion. " - Alex

Apr 22, 2022, 3:17 AM
Providence St Peter Hospital: "Worst ER ever. If the nurses tell you an expected wait time… don’t bother listening. My son got an X-ray. Was told to wait to hear from them… they said 15-20 mins… it’s nearly 1am and it’s been 3 hours. Can’t find anyone in sight. My poor boy is tired. Not feeling well. This place has no compassion. " - Alex

Dec 23, 2021, 10:24 AM
Providence St Peter Hospital: "I am very disappointed in the hospitals staff well the doctor and especially the nurses in ER. Out of the last 3 times I went in serious pain after 9hrs of being there I finally had to check my self out without being looked at for what I went in for. I was told my foot with no skin on it was not a emergency and go see my primary care I asked again you won't even look at it. Because not being able to put a shoe on it and not being able to walk is a emergency to me it has already cost me my job. And he repeated no he will not look at it" - Cody

Nov 17, 2021, 9:22 AM
Providence St Peter Hospital: "There is no way the average wait time is 80 min, every time we have come here it is at least 5-6 hours. We showed up at 3am ir is now 6:25 and she is now getting the 1st test. If your coming here for anything requiring any testing it will be min 5 hours. This has been the same for the last few years of visiting here." - Steve

Jan 27, 2020, 2:37 PM
Providence St Peter Hospital: "Sunday, 1/26/2020. I am writing this on behalf of my husband. He 78 yrs old, had been to the doctor on wednesday who gave us a prescription for antibotics, nebulizer,etc.as he was having great difficulty breathing and coughing. his Doctor told us if he got any worse after hours to go to ER. He was having great difficulty breathing on Saturday night, and that is why we went to the ER. Sunday Morning Checked into front desk...10 minutes (which was good) to get put on a gurney where he was wheeled back into er and placed by the registration desk against a wall at 11:30am..they were busy, the doctor on duty in the ER was busy handling many patients.When we finally talked to Dr Fox he was very nice, assessed things, ordered a cat scan at 2:20 pm. My husband was given some medication, nebulizer treatment. 5;19 PM Told us of cat scan results, My husband still coughing, difficulty breathing. He said he would get us a room to stay the night before he left his shift. Then there was no contact, Dr Fox was off, new dr on, went over everything with us AGAIN. Told him we were waiting for a room for the night...it turned out, the new on duty doctor said there were no rooms available, and the gurney my husband had been on all day was considered a room and that is what they call admission. I did get angry, that we had waited for 7 hrs to hear rhar a gutnry against a wall in a very busy spot would be his care for the night..We signed an agreement we won't hold them responsible if he should die by us wanting to leave, as we now told them we wanted to leave.We seemed to get alot of attention and argument then. The dr said to contact your own DR on Monday....what a circle...my bigest complaint with this ER was the no contact with patients waiting..we had been there 7 hrs, and on reassurance, nothing...just running around looking real busy, but no person actually supervising to get give patients contact with someone as to what was going on. Will never recommend anyone to go to this ER..thank goodness I didn't leave, he probably would have tried to leave on his own. I am not a young person, and have had life time experience visiting er's for emergencies, I know there is wait time, but not being told anything by anyone for hours and hours was horrible. No one really seemed happy to be doing their job." - bill

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