Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Portsmouth Regional Hospital Ratings

333 BORTHWICK AVE
Portsmouth, NH 03801
Phone: (603) 436-5110

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Portsmouth Regional Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%
Pneumonia12%


Infectious Disease at Portsmouth Regional Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 17m

Non-critical cases where patient is discharged have total visit time of 1 hour and 59 minutes

Serious cases where patients are admitted have 2 hour and 36 minutes to be admitted, then an additional 1 hour and 55 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Portsmouth Regional Hospital 4.65 out of 5 based on 31 ratings. 31 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Portsmouth Regional Hospital Stories



Jul 09, 2022, 10:51 AM
Portsmouth Regional Hospital: "My husband was in the ER 7/6/22 and the ER was slammed with patients. I can’t praise the staff enough from Drs., nurses to transport and all staff in between for what they were working through. He also had to be admitted from the ER and had quite a wait to get a room. The staff did the best they could do to accommodate his needs as he waited. Really hard to keep a smile on your face and keep plugging along while your phone keeps ringing to let you know your needed somewhere else. Thanks to all! Little side note, nurses and staff on med floor were awesome also." - Martha

Sep 02, 2021, 6:31 PM
Portsmouth Regional Hospital: "My Father was left to urinate in his pants because the nurse DID NOT get him a urinal at all. " - Kim


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