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Piedmont Hospital Ratings

1968 PEACHTREE RD NW
Atlanta, GA 30309
Phone: (404) 605-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Piedmont Hospital save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia9%


Infectious Disease at Piedmont Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
188
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
20


Emergency Room Wait Time Ratings

Time until initial exam: 1h 6m

Non-critical cases where patient is discharged have total visit time of 4 hour and 4 minutes

Serious cases where patients are admitted have 4 hour and 31 minutes to be admitted, then an additional 2 hour and 47 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Piedmont Hospital 4.6 out of 5 based on 20 ratings. 20 user reviews.


73% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Piedmont Hospital Stories



Jan 03, 2023, 11:09 PM
Piedmont Hospital: "Been here 6 hours still in the waiting room with heart issues! Worse experience EVER" - Tracey

Aug 03, 2022, 2:06 PM
Piedmont Hospital: "Having taken people there on an emergency visits (further to the advice of physicians in the Piedmont system) and been myself a patient at Piedmont Hospital Atlanta, I am astounded by the fall in standards, the low quality and casual and aggressive vulgarity of para-medical personnel who are staffing the front lines, facing the public. Shiny , tall, new facility facing Peachtree St is deceiving if the core function of emergency admission and care is handled with such loutish mismanagement. Covid is past us; adjust pay scales to be competitive with the Emory hospital group; install proven professional leadership at the top; keep in mind that neglecting your flagship to spread your wings across the state is not a strategy that pays off in the medium run before the media and public opinion renders judgement and consequent loss of reputation." - Jon

Aug 03, 2022, 2:06 PM
Piedmont Hospital: "Having taken people there on an emergency visits (further to the advice of physicians in the Piedmont system) and been myself a patient at Piedmont Hospital Atlanta, I am astounded by the fall in standards, the low quality and casual and aggressive vulgarity of para-medical personnel who are staffing the front lines, facing the public. Shiny , tall, new facility facing Peachtree St is deceiving if the core function of emergency admission and care is handled with such loutish mismanagement. Covid is past us; adjust pay scales to be competitive with the Emory hospital group; install proven professional leadership at the top; keep in mind that neglecting your flagship to spread your wings across the state is not a strategy that pays off in the medium run before the media and public opinion renders judgement and consequent loss of reputation." - Jon

Aug 03, 2022, 2:06 PM
Piedmont Hospital: "Having taken people there on an emergency visits (further to the advice of physicians in the Piedmont system) and been myself a patient at Piedmont Hospital Atlanta, I am astounded by the fall in standards, the low quality and casual and aggressive vulgarity of para-medical personnel who are staffing the front lines, facing the public. Shiny , tall, new facility facing Peachtree St is deceiving if the core function of emergency admission and care is handled with such loutish mismanagement. Covid is past us; adjust pay scales to be competitive with the Emory hospital group; install proven professional leadership at the top; keep in mind that neglecting your flagship to spread your wings across the state is not a strategy that pays off in the medium run before the media and public opinion renders judgement and consequent loss of reputation." - Jon

Aug 03, 2022, 2:06 PM
Piedmont Hospital: "Having taken people there on an emergency visits (further to the advice of physicians in the Piedmont system) and been myself a patient at Piedmont Hospital Atlanta, I am astounded by the fall in standards, the low quality and casual and aggressive vulgarity of para-medical personnel who are staffing the front lines, facing the public. Shiny , tall, new facility facing Peachtree St is deceiving if the core function of emergency admission and care is handled with such loutish mismanagement. Covid is past us; adjust pay scales to be competitive with the Emory hospital group; install proven professional leadership at the top; keep in mind that neglecting your flagship to spread your wings across the state is not a strategy that pays off in the medium run before the media and public opinion renders judgement and consequent loss of reputation." - Jon

Aug 03, 2022, 11:42 AM
Piedmont Hospital: "My partner's leg bcame very swollen after a serious bout with arthritis; called GP, who worried that a blood clot was forming. We arrived at Piedmont Emergency room around 10 pm. We briefly saw a Dr. who was said to be performing "triage". He looked at the leg and told us to wait until we are called. We were finally taken in for observation treatment at 6:00 AM--an eight hour wait. My partner was in serious pain and standing made it worse. I found a wheel chair for him, but just minutes later a staff member came and demanded he give up the wheel chair. The waiting room was packed and we try to avoid such situations because of covid worries, so we sat on very hard chairs for 8 hours. I'll never go there again--it's chaos, and calling it an emergency room is ridiculous!" - Bryaan

Jan 07, 2018, 9:37 AM
Piedmont Hospital: "Arrived at Rockdale ER at 5:30a Sunday 1/7 it is now 9:30a and my daughter has not seen a doctor yet. The have given her a bag of fluids and X-ray a CT scan but no doctor. She suffers from migraine headaches as a result of spinal meningitis. Apparently this pain level is not serious enough to warrant even a initial check from a doctor, but it is enough for a doctor to order labs and X-ray to run up a bill. From what I am being told there is only 1 doctor on staff in this ER??REALLY!!! Shame on you Piedmont. Rockdale Medical Center quality of care was much better without you" - Zina

Jan 07, 2018, 9:36 AM
Piedmont Hospital: "Arrived at Rockdale ER at 5:30a Sunday 1/7 it is now 9:30a and my daughter has not seen a doctor yet. The have given her a bag of fluids and X-ray a CT scan but no doctor. She suffers from migraine headaches as a result of spinal meningitis. Apparently this pain level is not serious enough to warrant even a initial check from a doctor, but it is enough for a doctor to order labs and X-ray to run up a bill. From what I am being told there is only 1 doctor on staff in this ER??REALLY!!! Shame on you Piedmont. Rockdale Medical Center quality of care was much better without you" - Zina

May 28, 2017, 9:48 AM
Piedmont Hospital: "Brought in by ambulance after fall down a flight of stairs. Loss of consciousness, fractured ankle & possible hip injury. After 3 hours sitting in wheel chair in lobby (cause they needed the stretcher). I had still not been seen - after numerous requests for one of the staff to help me to the bathroom, someone in the waiting room finally helped me. I called an Uber to take me to ST Joseph's (the uber driver & others waiting in lobby helped me to the car as I was unable to walk). Not one staff member attempted to assist me. I was promptly treated at St Joeseph, had surgery & an recouperating. I am appalled at the treatment I received at Piedmont & the total rudeness & disregard by their staff." - Debbie

Apr 21, 2017, 10:53 PM
Piedmont Hospital: "The worst experience ever! I came to the hospital because I'm having difficulty breathing...I've been here 6 hours and I haven't seen a doctor yet. It has been confirmed there is something blocking my airway but they have not done anything about it. Don't come here if you want to live. HORRIBLE SERVICE, RESPONSE TIME and STAFF. " - Ms.


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