Peterson Regional Medical Center Ratings
551 HILL COUNTRY DRIVE
Kerrville, TX 78028
Phone: (830) 896-4200
Kerrville, TX 78028
Phone: (830) 896-4200
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Peterson Regional Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 16% |
| Heart Failure | 12% |
| Pneumonia | 14% |
Infectious Disease at Peterson Regional Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 16 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 21mNon-critical cases where patient is discharged have total visit time of 2 hour and 26 minutes
Serious cases where patients are admitted have 2 hour and 21 minutes to be admitted, then an additional 2 hour and 17 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Peterson Regional Medical Center
4.55
out of 5
based on 35 ratings.
35 user reviews.
69% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Peterson Regional Medical Center Stories
Mar 22, 2018, 2:56 PM
Peterson Regional Medical Center: "I will only go to this emergency room again if I am dying. I was left on a hard indescribably uncomfortable slab of a bed frozen as if I was in a freezer for 7 hours without observation. I felt completely ignored. I was not given a drink or anything to eat and was told the cafeteria was closed later in my long wait. Finally, I was given a dry sandwich. Most of all, I was not reassured by any of the staff that my condition was not an emergency. The doctor was extremely pleasant but I had to wait, as I said, many hours to see him. " - Sally
