Parkwest Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Parkwest Medical Center save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	17%
Heart Failure	12%
Pneumonia	13%

Infectious Disease at Parkwest Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	48
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 2 hour and 51 minutes

Serious cases where patients are admitted have 2 hour and 44 minutes to be admitted, then an additional 2 hour and 26 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

78% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Parkwest Medical Center Stories

Share your experience

Feb 01, 2023, 8:26 PM
Parkwest Medical Center: "Last night 4/1/23 took my wife to Fort Sanders Park west ER. Chest pain, arm pain, dizziness, nausea, headache, she could barely walk. They did blood work to check for markers and two EKG’s and helped walk her out feeling the same way. Not looking down any other avenues. I argued, the nurse said she would get the house super, her name was supposed to be Teresa I waited in lobby for over an hour she never showed up. My wife nearly collapsed trying to get her in the car they didn’t care, said we would have to start process over again. I said that’s why she shouldn’t have been discharged. Took her to UT and they found what they missed because they brought in the cardiologist. First thing he said was she never should have left the hospital or been sent home. Luckily I have family who is attorney and handles just these types of cases, and I will not be paying park west a dime. When I speak to them if they don’t rectify this I will definitely be suing them!! " - Jason

Feb 01, 2023, 12:01 PM
Parkwest Medical Center: "Last night 4/1/23 took my wife to Fort Sanders Park west ER. Chest pain, arm pain, dizziness, nausea, headache, she could barely walk. They did blood work to check for markers and two EKG’s and helped walk her out feeling the same way. Not looking down any other avenues. I argued, the nurse said she would get the house super, her name was supposed to be Teresa I waited in lobby for over an hour she never showed up. My wife nearly collapsed trying to get her in the car they didn’t care, said we would have to start process over again. I said that’s why she shouldn’t have been discharged. Took her to UT and they found what they missed because they brought in the cardiologist. First thing he said was she never should have left the hospital or been sent home. Luckily I have family who is attorney and handles just these types of cases, and I will not be paying park west a dime. When I speak to them if they don’t rectify this I will definitely be suing them!! " - Jason

Feb 01, 2023, 11:59 AM
Parkwest Medical Center: "Last night 4/1/23 took my wife to Fort Sanders Park west ER. Chest pain, arm pain, dizziness, nausea, headache, she could barely walk. They did blood work to check for markers and two EKG’s and helped walk her out feeling the same way. Not looking down any other avenues. I argued, the nurse said she would get the house super, her name was supposed to be Teresa I waited in lobby for over an hour she never showed up. My wife nearly collapsed trying to get her in the car they didn’t care, said we would have to start process over again. I said that’s why she shouldn’t have been discharged. Took her to UT and they found what they missed because they brought in the cardiologist. First thing he said was she never should have left the hospital or been sent home. Luckily I have family who is attorney and handles just these types of cases, and I will not be paying park west a dime. When I speak to them if they don’t rectify this I will definitely be suing them!! " - Jason

Feb 01, 2023, 11:58 AM
Parkwest Medical Center: "Last night 4/1/23 took my wife to Fort Sanders Park west ER. Chest pain, arm pain, dizziness, nausea, headache, she could barely walk. They did blood work to check for markers and two EKG’s and helped walk her out feeling the same way. Not looking down any other avenues. I argued, the nurse said she would get the house super, her name was supposed to be Teresa I waited in lobby for over an hour she never showed up. My wife nearly collapsed trying to get her in the car they didn’t care, said we would have to start process over again. I said that’s why she shouldn’t have been discharged. Took her to UT and they found what they missed because they brought in the cardiologist. First thing he said was she never should have left the hospital or been sent home. Luckily I have family who is attorney and handles just these types of cases, and I will not be paying park west a dime. When I speak to them if they don’t rectify this I will definitely be suing them!! " - Jason

Jan 04, 2023, 12:31 AM
Parkwest Medical Center: "ER wait. 8 hours and counting." - John

Oct 17, 2022, 6:42 PM
Parkwest Medical Center: "In the waiting room 7 hours…still not seen a doctor…experiencing tachycardia and low SPO2." - John

Oct 17, 2022, 6:42 PM
Parkwest Medical Center: "In the waiting room 7 hours…still not seen a doctor…experiencing tachycardia and low SPO2." - John

Aug 16, 2022, 9:47 AM
Parkwest Medical Center: "I was recently in the er at parkwest after being sent by urgent care for ketoacidosis. They had me wait in the waiting room over 16 hours before being called back, where I almost died and had to be admitted to ccu. Just over a week later, a couple days after discharged, i had to return to ER and had to wait another 7 hours before they saw me, even though I was just in their ccu! The listed wait time is a lie." - CS

Aug 04, 2022, 5:47 AM
Parkwest Medical Center: "Parkwest - 2 hour wait? What a joke. 17 hours and still not being seen. No one coming or going. " - Kathy

Aug 04, 2022, 5:45 AM
Parkwest Medical Center: "Worst hospital. Arrived with my husband at 2:00 PM on August 2nd. It is currently 5:42 AM on August 3rd and he still has not been seen. He is having chest pain and tingling in his left arm. People laying in the waiting room in pain. Terrible staff. This hospital should be shut down until it can accommodate medical emergencies. We will NEVER come back here not recommend them. County Medical Director needs to get involved. " - Kathy

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