Palomar Health Downtown Campus Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Palomar Health Downtown Campus save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	12%
Pneumonia	13%

Infectious Disease at Palomar Health Downtown Campus

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	96
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 43m

Non-critical cases where patient is discharged have total visit time of 3 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 47 minutes to be admitted, then an additional 2 hour and 15 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

59% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Palomar Health Downtown Campus Stories

Share your experience

Dec 01, 2022, 4:34 AM
Palomar Health Downtown Campus: "I'm followed everywhere I go. The wait time is long, and I want to sit outside and write. all I'm doing is sitting on a bench, eating popcorn writing in my notebook minding my own business. I really need to see the doctor really really bad. But I really feel like just getting my stuff and leaving . At this moment, I feel like going home weather dangerous or not. I keep getting told but I'm sitting in the wrong spot, and so I follow and I go sit in that spot or area they told me was okay, and then finally just now I saw a security guard and I tried to ask if this was the right spot to sit am I going to be all right sitting here I just want to write while I wait. And he was very rude and he said he didn't know and when he passed by again he was talking in profanities not towards me but towards the door and I'm just uncomfortable." - Dani

Nov 12, 2022, 5:49 AM
Palomar Health Downtown Campus: "Hi my name is Ashley adams,

I’ve been to Palomar ER 5 times in the last year with no resolution or solution for my constant nausea and pain. It has just been discovered by a retinal specialist that I have life threatening but treatable neurological disease. The sooner I get treatment the better my chances of not having permanent eye damage or any other underlining symptoms we don’t know about yet cuz of lack of treatment for the last year+. I was told to wait for a call stating a bed is now available. as I lay here literally dying just hoping no one forgot to call me to tell me a bed is available and to come in for treatment. I’m scared and I’ve never been so sick then this last year and I’m still learning how to navigate/ advocating for my health.
Please call and help me
Ashley adams
DOB 1/16/88
(530)524-4315" - Ashley

Nov 12, 2022, 4:21 AM
Palomar Health Downtown Campus: "Hi my name is Ashley adams,

I’ve been to Palomar ER 5 times in the last year with no resolution or solution for my constant nausea and pain. It has just been discovered by a retinal specialist that I have life threatening but treatable neurological disease. The sooner I get treatment the better my chances of not having permanent eye damage or any other underlining symptoms we don’t know about yet cuz of lack of treatment for the last year+. I was told to wait for a call stating a bed is now available. as I lay here literally dying just hoping no one forgot to call me to tell me a bed is available and to come in for treatment. I’m scared and I’ve never been so sick then this last year and I’m still learning how to navigate/ advocating for my health.
Please call and help me
Ashley adams
DOB 1/16/88
(530)524-4315" - Ashley

Aug 17, 2022, 2:38 AM
Palomar Health Downtown Campus: "Long times and terrible care from physician told me take three Excedrin and it will be better in three days. Then I proceeded to repeat what I told her earlier and said this has been going out with three weeks and I am taking Excedrin every single day. She already had this truck papers in her hand and was not gonna hear anymore. Feels like you are jus a number there." - Cristian

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