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Our Lady Of The Lake Regional Medical Center Ratings

5000 HENNESSY BLVD
Baton Rouge, LA 70808
Phone: (225) 765-6565

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Our Lady Of The Lake Regional Medical Center save lives? 19% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure16%
Pneumonia15%


Infectious Disease at Our Lady Of The Lake Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
116
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
24


Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 3 hour and 22 minutes

Serious cases where patients are admitted have 3 hour and 58 minutes to be admitted, then an additional 1 hour and 28 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Our Lady Of The Lake Regional Medical Center 4.7 out of 5 based on 47 ratings. 47 user reviews.


77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms were often quiet at night

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Our Lady Of The Lake Regional Medical Center Stories



Aug 29, 2017, 9:09 AM
Our Lady Of The Lake Regional Medical Center: "The worst hospital I have ever been in my life I have one good nurse last night and that was it the one Sunday or Monday was absolutely awful it took 2 hours for her to come clear and IV pump it was it's been the absolute horror experience I would never ever come back the only reason why I had to is my surgeon was doing surgery here instead of womans and I had to come here otherwise I choose Lane Regional Medical Center in EJ or woman's this has been a total nightmare I haven't had a tray in 4 days they don't seem to care even though the doctor that came in said I needed one this is absolutely the worst experience of my lifetime" - Gina


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