Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Our Lady Of Lourdes Regional Medical Center Ratings

4801 AMBASSADOR CAFFERY PARKWAY
Lafayette, LA 70508
Phone: (337) 470-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Our Lady Of Lourdes Regional Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%
Pneumonia12%


Infectious Disease at Our Lady Of Lourdes Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
48
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 31m

Non-critical cases where patient is discharged have total visit time of 2 hour and 25 minutes

Serious cases where patients are admitted have 2 hour and 29 minutes to be admitted, then an additional 1 hour and 52 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Our Lady Of Lourdes Regional Medical Center 4.7 out of 5 based on 46 ratings. 46 user reviews.


77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Our Lady Of Lourdes Regional Medical Center Stories



Jan 18, 2023, 9:08 PM
Our Lady Of Lourdes Regional Medical Center: "My daughter came to emergency room on 1/9 with extreme pain. The pain started on Saturday. After waiting 4 hours with excruciating pain they finally saw her and diagnosed as appendicitis. They did not get to her until Monday at 2:00 pm. By that time her appendix had ruptured. She was in the hospital for 8 days after. After being out of hospital 2 days she experienced extreme pain . The doctor sent her to emergency room with orders for a ct scan. We have been here 5 hours with no idea what is wrong with her or how long before they take care of her." - Frances

Jan 13, 2023, 9:12 PM
Our Lady Of Lourdes Regional Medical Center: "At urging of Urgent Care MD, went to ER on Monday 01/09/2023 around 3:00PM with possible pancreatitis and high fever. Was triaged relatively quickly (~1 hour) then waited additional 3 hours for an ultrasound. By 11:00PM, still had not seen MD or had results reviews. Left in disgust. There were others in ER who had been since the day before - ridiculous!" - Catherine

Jan 13, 2023, 4:03 PM
Our Lady Of Lourdes Regional Medical Center: "At urging of Urgent Care MD, went to ER on Monday 01/09/2023 around 3:00PM with possible pancreatitis and high fever. Was triaged relatively quickly (~1 hour) then waited additional 3 hours for an ultrasound. By 11:00PM, still had not seen MD or had results reviews. Left in disgust. There were others in ER who had been since the day before - ridiculous!" - Catherine

Jul 15, 2021, 9:17 PM
Our Lady Of Lourdes Regional Medical Center: "I have been sitting in this waiting room for 4 hours. 5 people have left. 3 people have been called back in 4 HOURS. They have 15 more minutes and I'm leaving also. This is unacceptable. I'm here with dizziness blurred visio. And nausea. Took vitals and did an ekg. Was here for 3 1/2 hours when they forced a mask on me..." - MARIANNE


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