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Osceola Regional Medical Center Ratings

700 WEST OAK STREET
Kissimmee, FL 34741
Phone: (407) 846-2266

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Osceola Regional Medical Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack19%
Heart Failure12%
Pneumonia14%


Infectious Disease at Osceola Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 14m

Non-critical cases where patient is discharged have total visit time of 2 hour and 16 minutes

Serious cases where patients are admitted have 1 hour and 20 minutes to be admitted, then an additional 2 hour and 52 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Osceola Regional Medical Center 4.35 out of 5 based on 34 ratings. 34 user reviews.


61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Osceola Regional Medical Center Stories



Oct 20, 2022, 2:06 PM
Osceola Regional Medical Center: "What is going on with this hospital. Six month ago I had a pleasant experience here. The nurses on the Tower B 2nd floor are awful. My moms bed alarm went off and no one came or the room. I had to turn off the alarm myself. My mom is 82 yrs old and of this was an incident she would be still screaming on the floor for 15 minutes. I have been here for 3hrs and only saw a nurse 1 time to give an update on when they may take my mom for vascular surgery. Meanwhile she could of had breakfast since her doctor will not be here until after 2:30pm. Lack of communication. This visit makes Poinciana look like a more caring hospital. Maybe you should be more concern with care than expanding the facility. Care is going down. " - Norma

May 29, 2021, 1:14 AM
Osceola Regional Medical Center: "It has currently been 5 hours and I am still waiting in the ER . I have shortness of breath and a fever of 103 that keeps going up. This is RIDICULOUS . The room is barley packed and you got people going before anyone else for stomach pain and some scratches ? Come on tighten up this is getting ridiculous as fuck." - Melanie

Feb 15, 2017, 12:20 AM
Osceola Regional Medical Center: "This was my worse hospital visit ever . I was in a car wreck today and was took there . I was in so much pain in my neck and back . They didn't give me anything to help and didn't spend anytime on me . just kept walking by like I was not there . Then when they let me out they gave me info on something totally different from my neck and back . It was my first and last visit there" - Jamie


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