North Ottawa Community Hospital Ratings
1309 SHELDON RD
Grand Haven, MI 49417
Phone: (616) 842-3600
Grand Haven, MI 49417
Phone: (616) 842-3600
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does North Ottawa Community Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Failure | 12% |
Pneumonia | 12% |
Infectious Disease at North Ottawa Community Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 0 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 21mNon-critical cases where patient is discharged have total visit time of 1 hour and 44 minutes
Serious cases where patients are admitted have 2 hour and 35 minutes to be admitted, then an additional 1 hour and 58 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
North Ottawa Community Hospital
4.8
out of 5
based on 34 ratings.
34 user reviews.
75% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
North Ottawa Community Hospital Stories
Oct 23, 2023, 8:03 PM
North Ottawa Community Hospital: "Daughter been waiting over 2hrs with same 6 people in waiting room. Was told beds are full and people have come and gone without being seen." - Adams