Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

North Hawaii Community Hospital Ratings

67 1125 MAMALAHOA HIGHWAY
Kamuela, HI 96743
Phone: (808) 885-4444

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does North Hawaii Community Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia12%


Infectious Disease at North Hawaii Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 18m

Non-critical cases where patient is discharged have total visit time of 1 hour and 58 minutes

Serious cases where patients are admitted have 2 hour and 40 minutes to be admitted, then an additional 2 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
North Hawaii Community Hospital 4.7 out of 5 based on 34 ratings. 34 user reviews.


74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    North Hawaii Community Hospital Stories



    Jun 21, 2022, 11:52 PM
    North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
    Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. "
    - John

    Jun 21, 2022, 11:51 PM
    North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
    Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. "
    - John


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