New York-Presbyterian Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does New York-Presbyterian Hospital save lives? 40% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at New York-Presbyterian Hospital	National Average
Heart Attack	9.2%	12.6%
Stroke	10.6%	13.9%
Heart Failure	7.8%	11.8%
Pneumonia	12.8%	18.2%

Infectious Disease at New York-Presbyterian Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	294
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	41

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 9m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

New York-Presbyterian Hospital Stories

Share your experience

Aug 25, 2025, 9:38 AM
New York-Presbyterian Hospital: "Brought in by ambulance for severe back pain. No tests, they aren't able to give cortisone shots to relieve pain. Their only goal was to give me as many meds as possible to make the pain less so they could give me a cane and send me back to hotel. No pharmacy at hospital, they released me with a prescription Saturday evening with the pharmacy being closed and it seems all pharmacies in Manhattan are closed on Sunday. The hospital should be aware of this and at minimum provide a few pills prescribed to get the patients pain and healing started until they can get prescription. This morning, Monday, my husband went to the pharmacy and they weren't able to fill my prescription because the hospital sent it after hours. The pharmacist has to call the hospital with the info on my release form to confirm and be able to fill. I have been in pain and stuck in my hotel room since Saturday night. If the hospital had more concern in patients improvement and not in getting them out as fast as possible from their emergency room I could be feeling well enough today to see a little bit of the New York I came to visit. God bless Kaiser who has an emergency room that is designed for all of patients needs." - Kathy

Nov 10, 2022, 10:54 AM
New York-Presbyterian Hospital: "No way these ER wait times are even close. I was here few months ago and left without being seen after 5 hours. Today, I’ve been here nearly four hours and have yet to be seen." - Abigail

Oct 20, 2022, 4:47 AM
New York-Presbyterian Hospital: "I’m currently in the waiting room at the emergency department. It’s been 12 hours since I first arrived with my mother. A CT scan was ordered 6 hours ago and we can’t even get an estimate as to when she will taken to get tested. She has lung cancer and had surgery one month ago, has been re admitted 4x since then for fluid in her lungs and they have us both sitting on chairs in the middle of the hallway waiting to be attended. Inexcusable and downright inhumane. We’ve been here longer than employees who clocked in for work. " - Marlyn

Oct 12, 2022, 9:48 PM
New York-Presbyterian Hospital: "Unsanitary bathroom and wait times that made no sense. I waited over 5 hours while there were others who were in severe conditions waiting there longer than I was. Unprofessional and dismissive behavior by the nurses on staff and did not follow up with blood pressure/temperature checks despite telling them of severe blood loss within the last 2 hours. BP/temp was not checked once within the 5 hours after being told to sit in the waiting area. This has happened twice and I do not intend to come back here ever again, #1 hospital in nyc must be a joke." - MS

Jul 15, 2022, 7:27 PM
New York-Presbyterian Hospital: "I was held in the ER was more than 100 hours went Tuesday 7/12 5am was suppose to be admitted claim no bed. I was kept in ER and released from ER today Friday 7/15" - lynee

Jun 15, 2022, 3:53 AM
New York-Presbyterian Hospital: "Delayed multiple hours with no update. Was told several departments are running behind. 10 plus hours later to be told “go home”.
If you can manage, I highly recommend any other ER." - Joel

May 08, 2022, 5:39 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker

May 08, 2022, 5:01 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker

Apr 26, 2022, 12:59 AM
New York-Presbyterian Hospital: "Don’t come to the Allen Hospital if you need an Ultrasound or Doppler. Got to the 168th ER instead. " - C

Jul 20, 2021, 10:21 AM
New York-Presbyterian Hospital: "Waited for 4 hours until was given pain meds for kidney stones because they “forgot” 2 hours later still waiting for catscan or any other test. Requested urin from me and other patience no one came to collect urin. Some patience left Urin still sitting on table. Emergency room is empty plenty of bed and still had to find stretcher on my own. Rn n doctors standing around having inappropriate conversations loud enough for patients to hear. Here since 5 it is currently 1020
and still no one has checked on us. " - Amanda

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