Miriam Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Miriam Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	12%
Heart Failure	12%
Pneumonia	12%

Infectious Disease at Miriam Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	120
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 1h 1m

Non-critical cases where patient is discharged have total visit time of 3 hour and 40 minutes

Serious cases where patients are admitted have 3 hour and 49 minutes to be admitted, then an additional 1 hour and 35 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD

80% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Miriam Hospital Stories

Share your experience

Nov 29, 2023, 9:34 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Nov 29, 2023, 9:21 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Dec 30, 2022, 7:43 PM
Miriam Hospital: "I was rushed to hospital because I had shoulder surgery , a few weeks later I couldn’t walk right leg had such pain we thought it might be a blood clot.when we got to hospital I was put in a room then a few minutes later they pushed my bed over drew curtain put another lady no one said a word no one came in for three hours, finally a Doctor came in sent me for soniagram that was another hour wait. I had no way to get help no call button and they never checked to see if I needed anything! A girl came in to take blood wouldn’t listen to me where to draw blood used regular size needle middle of my arm blew vain! At that point I insisted she go where I told her blood came out fine. When I came back from test put me in regular area they were fine. I told Doctors he would never see me in mirin I will die first! Went in at 3 got home at midnight! " - Susan

Oct 04, 2022, 9:46 PM
Miriam Hospital: "Waited 6 hours for a bed and to be seen by a dr " - Alanna

Aug 10, 2022, 12:30 AM
Miriam Hospital: "Waited 6 hours for a bed and to be seen by a dr " - Alanna

May 06, 2020, 9:40 AM
Miriam Hospital: "I am writing regarding a experience I had at your Miriam hospital with two of your phlebotomists you have on site. I went in to have routine blood work drawn and as I drove up to Miriam hospital I parked my car and headed upstairs to the 3rd floor labatory at the cancer institute for my doctor. As I waited in the waiting room 25 minutes I finally got called by a phlebotomists name Amanda and she brought me to the chair to draw blood. I was expecting her to ask for my date of birth and she didn’t . I had to ask her if she wanted it and she rudely said I know who you are don’t need to ask. She had a coworker on the side of her chair name Molly that seem like she was new to the department. My phlebotomists Amanda kept taking her mask out of her face and rubbing her nose and eyes. She proceed to put her mask back on her face . The phlebotomists Amanda started taking out the test tubes and all the equipments tips draw blood. Amanda didn’t ask for the name or date of birth seem like she was to preoccupied. Amanda was talking to her coworker about her pregnancy and how she due in the summer and hopefully this COVID-19 crap is done so she can have her baby without complication. Molly ask Amanda if she was having baby at Miriam hospital and she responded quickly saying heck no I’ll have my baby locally near a hospital I can trust my baby with. I thought wasn’t something to talk about especially around patients coming to Miriam hospital. She grabbed on glove to put on her hand . She only used one glove which I thought was odd after the COVID-19 situation going on. She went to draw blood on my right arm and as she was talking to her coworker and she poke into my arm and keep pushing down into my vein to point I has in pain from the needle. She wiggled the needle around and for about 30 seconds and the vein ended up blowing . I ask her if she had a butterfly needle because I have tiny veins and she responded ‘ I know how to do my job.’ She pulled out the same 20 gauge needle she used in my previous arm to do the other arm. She kept same glove on and went on to the other arm. As she was trying to find vein in my arm molly interrupted her and ask what time she going to lunch she told molly , ‘ whenever I’m done here’ I felt like I was interrupting their lunch time. I was thinking of just getting up and leaving but I needed this blood work done and read before weekend. The phlebotomist finally found my vein and got blood drawn and when she was done she put a bandage and told me I was done. I ask if she could put another bandage on my other arm because was still bleeding . She gave a hesitate sign and pull on out and put it on. I come to this hospital a lot for blood work due to my Illness but in the future I will let my doctors know to send my blood work to other facilities. I will drive the extra mile to get better service. I will be contacting the CEO of Miriam Hospital about this experience and also will be contacting your fellow hospitals and make them aware of my experience. I do advise in the future to educate your employees the importance of professionalism, respect for their patient, follow safety protocol and the COVID-19 safety protocol hospital have in place. Hopefully in the future your patients don’t experience the disrespect I receive from your employees. " - Ms.

May 18, 2017, 10:28 AM
Miriam Hospital: "I want to start by saying my overall care received at Miriam was Great. Although I do want to bring to one rather disturbing thing to someone's attention. As I was first called back into the ER for my initial check, before being moved. The young Nurses were very loud in their area. They were talking about personal issues, complaining about co-workers, what food they had for dinner etc,. I believe they need to be retrained and reminded that this is a place where sick people come to get help, not listen to their crap! " - Darleen

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