Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy Hospital And Medical Center Ratings

2525 S MICHIGAN AVE
Chicago, IL 60616
Phone: (312) 567-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Hospital And Medical Center save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia12%


Infectious Disease at Mercy Hospital And Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
60
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 3 hour and 16 minutes

Serious cases where patients are admitted have 4 hour and 2 minutes to be admitted, then an additional 2 hour and 51 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy Hospital And Medical Center 4.6 out of 5 based on 36 ratings. 36 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mercy Hospital And Medical Center Stories



Jan 28, 2021, 7:50 PM
Mercy Hospital And Medical Center: "Security guard just told me I’m looking at 10 hrs wait after coming in from ambulance " - Marvin

Jan 28, 2021, 7:50 PM
Mercy Hospital And Medical Center: "Security guard just told me I’m looking at 10 hrs wait after coming in from ambulance " - Marvin

Jan 11, 2020, 8:57 PM
Mercy Hospital And Medical Center: "Madison sergave sunbury live sunbury live sunbury birthday " - Madison


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