Mercy Health Partners, Mercy Campus Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Mercy Health Partners, Mercy Campus save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Mercy Health Partners, Mercy Campus

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 2 hour and 24 minutes

Serious cases where patients are admitted have 2 hour and 51 minutes to be admitted, then an additional 1 hour and 48 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

69% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Mercy Health Partners, Mercy Campus Stories

Share your experience

Mar 29, 2022, 9:23 AM
Mercy Health Partners, Mercy Campus: "I was at ER on 3/20/22 for tachycardia and breathing issues. I was in and out in three hrs. Once I was in a bed I didn't have a blood pressure cuff put on me, no CO2 sensor, wasn't offered a call button/tv remote, and wasn't offered a sheet or blanket until shortly before I was released. A head nurse finally noticed these omissions and hooked me up. Just seems like a patient with breathing and heart problems would have been fully wired up to sensor their vitals right away. Being busy wasn't an excuse, as there was hardly anyone in there.Very disappointing! I've been hearing lots of rumbles to stay clear of your hospital and I'm starting to see why. Hopefully this will be a helpful bit of info to do better in the future. " - Michael

Nov 01, 2021, 3:24 PM
Mercy Health Partners, Mercy Campus: "I was there for almost 3 hrs and still didn't get seen I was waiting for a infusion I had to leave to pick up someone from school so I lost my place " - Debra

Compare hospitals in Muskegon County