Mercy Fitzgerald Hospital Ratings

LANSDOWNE & BAILY RDS
Darby, PA 19023
Phone: (215) 237-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mercy Fitzgerald Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	10%
Pneumonia	13%

Infectious Disease at Mercy Fitzgerald Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year²	32
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%³	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 57m

Non-critical cases where patient is discharged have total visit time of 3 hour and 18 minutes

Serious cases where patients are admitted have 3 hour and 12 minutes to be admitted, then an additional 2 hour and 56 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

Mercy Fitzgerald Hospital 4.25 out of 5 based on 28 ratings. 28 user reviews.

54% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients were often left in pain
Facilities are sometimes dirty

Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Mercy Fitzgerald Hospital Stories

Mar 19, 2024, 6:22 PM
Abington Memorial Hospital: "This hospital is garbage unfortunately. Brought my daughter in with an abscess throat infection, spitting up blood, shivering with fever, can’t swallow her spit, and here we continue to sit three hours later. The hospital staff have an uncaring attitude. It’s sad how bad this hospital has failed since it was taken over." - Ben

Mar 17, 2024, 11:13 PM
: "At ate a health bad wait" - Ty

Feb 29, 2024, 4:44 AM
Abington Memorial Hospital: "I have arrived at Abington hospital at 7:25 and it’s 4:42 and I am still waiting to be seen by a doctor
It’s unhumain to see so many people suffering with such a long wait
Also the risks of being exposed to so many different virus during the long waits.
" - Gislene

Feb 19, 2024, 7:18 PM
Milton S Hershey Medical Center: "Been here waiting 12 hours " - Gregory

Feb 14, 2024, 4:20 PM
: "I sat a long while just to have the doctor say rectum nearly killed em." - Lewis

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