Memorial Hermann Texas Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Memorial Hermann Texas Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	17%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Memorial Hermann Texas Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	140
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	24

Emergency Room Wait Time Ratings

Time until initial exam: 0h 50m

Non-critical cases where patient is discharged have total visit time of 4 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 49 minutes to be admitted, then an additional 2 hour and 7 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

72% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Memorial Hermann Texas Medical Center Stories

Share your experience

Jul 21, 2022, 10:59 PM
Memorial Hermann Texas Medical Center: "- IDK what on earth has came about starting within the past month or two, however it's gotten worse within the last two day's. Crime in the streets,from all these dang thugs and gangsters out here acting like heathens, have made it impossible for good law abiding citizens to go into Memorial Herman E.R. (being emergency or pcp/physician telling you to) and get any type of medical treatment in a timely manner
My husband had a fused ankle 3 years ago from a vehicle accident and they flew him to the medical district where he had bone graph, muscle graph, skin graph amongst other, so his entire ortho surgical staff is at this location. In the last 3 year's going into surgery at least 10 times never have we set in the waiting area for over 24 hours. We came in on Wednesday the 20th of July 2022 and here we are Thursday the 21st of July 2022 at 9:53pm and we're still in the er waiting area.
He can not walk, his screw has backed out of his ankle and the rod is pushing out the bottom of his heal.
This 4 hr wait time is non since, and for the birds." - Randy

Jul 16, 2021, 9:11 AM
Memorial Hermann Texas Medical Center: "I must commend this place. Knowing it is one of the only two level one trauma centers in Houston makes a difference. If you are having a true emergency, they will get you back imminently. If you come in for toe pain with no other abnormalities or symptoms, you may wait a while. They just expanded to a new section of the ER, but are still busy most of the time. If you want a real comparison, look at the DFW area. They have four level one trauma centers covering around the same population. If it can be treated at a lower acuity hospital, go there or an urgent care. If you have major injuries or serious conditions, they’ll get you seen. They get the worst of the worst here. Would highly recommend for trauma though." - James

Mar 29, 2021, 6:56 PM
Memorial Hermann Texas Medical Center: "Wait time outrageous. It is now 6:00 pm and we have been here since 10:00 am. We have not been seen by medical staff. If you have an emergency, I suggest going to a facility that is really concerned about your urgent needs. " - Phae

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi

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