Medstar Franklin Square Medical Center Ratings
9000 FRANKLIN SQUARE DR
Baltimore, MD 21237
Phone: (443) 777-7000
Baltimore, MD 21237
Phone: (443) 777-7000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Medstar Franklin Square Medical Center save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 9% |
| Pneumonia | 9% |
Infectious Disease at Medstar Franklin Square Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 0mNon-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes
Serious cases where patients are admitted have 3 hour and 13 minutes to be admitted, then an additional 2 hour and 35 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Medstar Franklin Square Medical Center
4.65
out of 5
based on 41 ratings.
41 user reviews.
71% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Pain was usually controlled for patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Medstar Franklin Square Medical Center Stories
Mar 08, 2024, 10:24 PM
Medstar Franklin Square Medical Center: "Lies been here over 5 hrs and still haven’t been seen." - Lorie
Jan 09, 2024, 3:41 PM
Medstar Franklin Square Medical Center: "times are wrong been here for
hours already and it says 4 hour wait" - dawn
Jan 09, 2024, 3:41 PM
Medstar Franklin Square Medical Center: "times are wrong been here for
hours already and it says 4 hour wait" - dawn
Dec 12, 2023, 11:09 PM
Medstar Franklin Square Medical Center: "My aunt was in at 10 am when my wife was sent here via ambulance by patient first. My aunt finally left after 7 pm after sitting in lobby for 10 hrs. They finally called her name at 9:06 pm 2 hrs after she left.
We are still sitting in lobby after receiving blood and urine results in the red zones." - Gary
Sep 14, 2023, 9:37 PM
Medstar Franklin Square Medical Center: "This posted wait time is BS. I have been hear for almost 10 hours and no one can give me any answers. I will never come here again and I will tell others not to waste their time. This place is a joke." - Diana
May 24, 2023, 4:16 AM
Medstar Franklin Square Medical Center: "I have gone to the ER at Franklin square twice with server conditions and both times it took over 8 hours to be seen by a doctor! I would not recommend this hospital for anything." - Tom
May 24, 2023, 3:55 AM
Medstar Franklin Square Medical Center: "I have gone to the ER at Franklin square twice with server conditions and both times it took over 8 hours to be seen by a doctor! I would not recommend this hospital for anything." - Tom
May 24, 2023, 3:55 AM
Medstar Franklin Square Medical Center: "I have gone to the ER at Franklin square twice with server conditions and both times it took over 8 hours to be seen by a doctor! I would not recommend this hospital for anything." - Tom
May 24, 2023, 3:55 AM
Medstar Franklin Square Medical Center: "I have gone to the ER at Franklin square twice with server conditions and both times it took over 8 hours to be seen by a doctor! I would not recommend this hospital for anything." - Tom
Feb 15, 2023, 6:27 PM
Medstar Franklin Square Medical Center: "Been sitting at MSFSH since 11 am 02/15/23 definitely long then a 3 hour wait time as it's 6:30pm. " - Amber
