Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Maryvale Hospital Ratings

5102 WEST CAMPBELL AVENUE
Phoenix, AZ 85031
Phone: (623) 848-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Maryvale Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia12%


Infectious Disease at Maryvale Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 2 hour and 18 minutes

Serious cases where patients are admitted have 3 hour and 8 minutes to be admitted, then an additional 1 hour and 39 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Maryvale Hospital 4.55 out of 5 based on 20 ratings. 20 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Maryvale Hospital Stories



Feb 27, 2024, 10:35 PM
St Joseph's Hospital And Medical Center: "I’ve been waiting for 4 hours now and still haven’t seen a DR" - Gabriel

Jan 04, 2024, 3:57 PM
: "Bleeding from rectum . We are here waiting in er for 4 hrs...sad to say.." - Ron

Dec 28, 2023, 9:23 AM
Banner Estrella Medical Center: "Currently sitting in ER waiting to be seen. It has been over 3hrs. ER service here seems very slow paced & non caring. This is our 1st time here & will be last time as I sit here unhappy & still waiting tobe scene." - Frances

Oct 03, 2023, 8:17 AM
Banner Good Samaritan Medical Center: "waited 8 hours to end up leaving after the doctor at the check in gave me information i would’ve waited another 2 hours for." - victor

Sep 17, 2023, 10:49 PM
Florence Hospital At Anthem: "The most inept staff I've ever had the displeasure of dealing with. Made a man with a back injury walk across the hospital for x-rays because they're too lazy to find a wheelchair, screwed up pharmacy where prescription was sent, just all around useless. You're better off staying home over going here. " - Arthur


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