Lubbock Heart Hospital Lp Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Lubbock Heart Hospital Lp save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Lubbock Heart Hospital Lp

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 20m

Non-critical cases where patient is discharged have total visit time of 2 hour and 6 minutes

Serious cases where patients are admitted have 1 hour and 7 minutes to be admitted, then an additional 1 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD

87% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Lubbock Heart Hospital Lp Stories

Share your experience

Feb 26, 2021, 10:04 AM
Lubbock Heart Hospital Lp: "This hospital administration, admissions, nursing and security need some really serious issues addressed and fixed. I checked in and I was told that my essential visitor could stay with me after my procedure and did up until 9 pm when the nurses started acting weird and and saying things like you know visiting hours are over at 9pm and I responded with ok great. I did not have and visitors due to COVID-19. And I had signed a form about family and having one stay with me due to the fact I am disabled and I have a essential visitor/caregiver that falls under the ADA guidelines and the cdc guidelines. That by law I am allowed to have my essential caregiver/ family member stay with me at all times during treatment and surgery. It the law. I guess the nurses called security and he came to my room and told my essential caregiver to leave because visiting hours were over. At this point I became very upset and tried to explain that I had signed a form during admissions about family and one guest the charge nurse was called and she was so fixated on Covid-19 procedure that she just couldn’t listen to reason about my caregiver who has been there all day and it would be worse for her to leave and come back during the Covid-19 process so security came into my rented and paid for room without my permission or knocking and requesting to enter in violation on my patient rights I had signed. Demanding that my ADA disability essential caregiver/family member leave. I instructed the security contractor to leave my room he stopped and grinned several times before leaving my room . I requested that the front office be called it shows they are in the building until 10pm on the website my nurses assigned to me also got involved in this situation also and I requested that she leave my room also. They had upset me after surgery to the point of chest pain and tightness and causing my blood pressure to be very high. I told them they were upsetting me and that I was having chest pain’s but nothing was done. I understand about Covid-19 procedure but my ADA essential caregiver/visitor does not fall into the hospital policy and it is on the CDC website and lhh says they follow guidelines from the CDC but this was ignored on this occasion. I would like for someone to look into this matter and please get in contact with me as soon as possible so that others with disability’s are not taking advantage of in the same way thanks for your urgent consideration. My admissions date was 02/05/2021 total knee replacement surgery, " - Stephen

Feb 16, 2021, 5:49 AM
Lubbock Heart Hospital Lp: "This hospital administration, admissions, nursing and security need some really serious issues addressed and fixed. I checked in and I was told that my essential visitor could stay with me after my procedure and did up until 9 pm when the nurses started acting weird and and saying things like you know visiting hours are over at 9pm and I responded with ok great. I did not have and visitors due to COVID-19. And I had signed a form about family and having one stay with me due to the fact I am disabled and I have a essential visitor/caregiver that falls under the ADA guidelines and the cdc guidelines. That by law I am allowed to have my essential caregiver/ family member stay with me at all times during treatment and surgery. It the law. I guess the nurses called security and he came to my room and told my essential caregiver to leave because visiting hours were over. At this point I became very upset and tried to explain that I had signed a form during admissions about family and one guest the charge nurse was called and she was so fixated on Covid-19 procedure that she just couldn’t listen to reason about my caregiver who has been there all day and it would be worse for her to leave and come back during the Covid-19 process so security came into my rented and paid for room without my permission or knocking and requesting to enter in violation on my patient rights I had signed. Demanding that my ADA disability essential caregiver/family member leave. I instructed the security contractor to leave my room he stopped and grinned several times before leaving my room . I requested that the front office be called it shows they are in the building until 10pm on the website my nurses assigned to me also got involved in this situation also and I requested that she leave my room also. They had upset me after surgery to the point of chest pain and tightness and causing my blood pressure to be very high. I told them they were upsetting me and that I was having chest pain’s but nothing was done. I understand about Covid-19 procedure but my ADA essential caregiver/visitor does not fall into the hospital policy and it is on the CDC website and lhh says they follow guidelines from the CDC but this was ignored on this occasion. I would like for someone to look into this matter and please get in contact with me as soon as possible so that others with disability’s are not taking advantage of in the same way thanks for your urgent consideration. My admissions date was 02/05/2021 total knee replacement surgery, " - Stephen

Nov 06, 2020, 9:31 AM
Lubbock Heart Hospital Lp: "While I was taken to have a X-ray taken someone stole 1800.00 dollars from my wallet! " - Steve

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