Lovelace Westside Hospital Ratings
10501 GOLF COURSE ROAD NW
Albuquerque, NM 87114
Phone: (505) 727-2001
Albuquerque, NM 87114
Phone: (505) 727-2001
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Lovelace Westside Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Failure | 11% |
Pneumonia | 10% |
Infectious Disease at Lovelace Westside Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 4 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 24mNon-critical cases where patient is discharged have total visit time of 2 hour and 30 minutes
Serious cases where patients are admitted have 3 hour and 29 minutes to be admitted, then an additional 1 hour and 51 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Lovelace Westside Hospital
4.55
out of 5
based on 29 ratings.
29 user reviews.
69% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Lovelace Westside Hospital Stories
May 16, 2023, 5:13 AM
Presbyterian Hospital: "The worst hospital. Staff in the ER doesnt know how to triage, people with serious conditions wait well over 4 hours before being seen. People with debillitating pain are overlooked as well as children. The staff in the ER is completely incompetent. Not to mention yhe antiquated ER. No point of care testing in the ER to speed up payient care and the security team is so unprofessional talking internal business loud where patients can hear. Go to Lovelace. This is not the hospital to entrust your life or family members to. I had to listen to patients scream and moan in pain while being overlooked and not cared about. Whats the purpose of triage?" - Darrin
Jan 03, 2023, 7:12 AM
Presbyterian Hospital: "Wife had a possible heart attack. Wait so far has been 13 hours " - Jim
Dec 29, 2022, 11:25 AM
Presbyterian Hospital: "I waited 17 hours at Pres downtown. After finally complaining & very I'll, I've been taken to a ER room, but there are no patient rooms available!" - Cindy
Dec 18, 2022, 2:54 AM
: "I have been at Anna Kasemen hospital with my mom for almost 11 hours and we still don't know when and if she will be admitted to Rust. It took 9 hours before she could get a CT scan and we are still waiting for results of the CT and urinalysis. Crazy!" - Lauri
Dec 02, 2022, 10:17 AM
Presbyterian Hospital: "I went the ER at 2am waiting for 6 hours and still didn't get called. others who came hours after me got called in the back and I was told I still had to wait for an empty room. I ended up leaving at 7:30am and went to my local urgent care they took Me I'm 1hr after checking in. " - Mia