Lehigh Valley Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Lehigh Valley Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	13%
Heart Failure	10%
Pneumonia	10%

Infectious Disease at Lehigh Valley Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	188
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 0h 34m

Non-critical cases where patient is discharged have total visit time of 2 hour and 33 minutes

Serious cases where patients are admitted have 3 hour and 15 minutes to be admitted, then an additional 2 hour and 21 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

72% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Lehigh Valley Hospital Stories

Share your experience

Jun 27, 2023, 1:11 AM
Lehigh Valley Hospital: "Two different family members about 4 days apart. 4-hours with my wife before she got past the waiting room, and about 4.5 hours a few days later for my son, before we gave up and left to get help elsewhere. Simply the worst." - Mike

Dec 10, 2022, 8:09 AM
Lehigh Valley Hospital: "You can die in the emergency room before you see the doctor, and that’s okay by the ER supervisor . " - George

Dec 10, 2022, 2:20 AM
Lehigh Valley Hospital: "You can die in the emergency room before you see the doctor, and that’s okay by the ER supervisor . " - George

Dec 10, 2022, 2:18 AM
Lehigh Valley Hospital: "Sorest hospital, taking a leap behind the rest. " - George

Dec 10, 2022, 2:18 AM
Lehigh Valley Hospital: "Sorest hospital, taking a leap behind the rest. " - George

Dec 10, 2022, 2:15 AM
Lehigh Valley Hospital: "Waited 5 hours with chest pain, is this #1 hospital? " - George

Nov 09, 2022, 2:03 AM
Lehigh Valley Hospital: "We are 7 hours and waiting lv hospital cedar crest......." - Dennis

Dec 27, 2021, 10:22 PM
Lehigh Valley Hospital: "I came into the ER on my own but just pain in severe tachycardia. After 6 hour wait my symptoms had resolved I had made an appointment to see my cardiologist the next day and I left. They say that the average waiting time is 3 hours. They were patients in here waiting over 7.
However in their defense a lot of it has to do with the pandemic and how short-handed they are." - Bobby

May 02, 2021, 5:07 AM
Lehigh Valley Hospital: "Here in er with my wife in extreme pain probably gallbladder, 3x here in 5yrs similar symptoms, her mom ans sister had gallbladder removed, let's see if we even make it to a room within 3hrs that we've already been here sitting, waiting. Hopefully they can find cause of my wife's symptoms, she's in so much pain. Oh this darn wait, no one here is even remotely near the amount of pain she is in." - Michael

Aug 29, 2017, 8:29 AM
Lehigh Valley Hospital: "Arrived in the ER last night, severe pain to my lower abdomen, I checked in, waited they came and got me for blood test and EKG. While I understand the blood work, the EKG was unnecessary, it was my lower abdomen where the pain is. They sent me back to the waiting room, two hours later they called me for a chest X-ray????? I was asking why are you concerned about my chest when I am having pain in my lower abdomen? They didn't know, and the only reply was the nurse requested it! Finally, I didn't have the strength to argue with them so I let them take the chest X-ray and I was sent back to the waiting room. Another 2 hours past, I walked up to the registration desk and Asked them if they can tell me how long the wait, all three nurses went off on me telling me they are doing the best they can, I asked them if they can tell me if I should go somewhere else, they were like it's up to you. I tried explaining that I felt really sick and my side feels like it will explode, they were like we can't help you! I ended up calling a taxi and leaving as I was too sick to drive my car. I am sorry to say they need to teach their staff better customer service, better ways to deal with sick patients, and not to assume that you are faking and not sick enough to be seen. Oh did I mention, while there was a room full of sick people, the doctors and staff were celebrating a birthday and there were empty beds inside the ER. I am sorry Lehigh valley hospital but you are simply should be considered a joke. Btw, I am ver y sick, but I will never ever return or trust you to even stitch a cut. Ughs, besides doing unnecessary tests, your customer service fails! You are an epic fail!" - Dannielle

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