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Laughlin Memorial Hospital Ratings

1420 TUSCULUM BLVD
Greeneville, TN 37745
Phone: (423) 787-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Laughlin Memorial Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%
Pneumonia12%


Infectious Disease at Laughlin Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 34m

Non-critical cases where patient is discharged have total visit time of 1 hour and 51 minutes

Serious cases where patients are admitted have 2 hour and 14 minutes to be admitted, then an additional 0 hour and 48 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Laughlin Memorial Hospital 4.55 out of 5 based on 29 ratings. 29 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Laughlin Memorial Hospital Stories



Mar 04, 2023, 11:55 AM
Laughlin Memorial Hospital: "I had the worst experience with Jennifer Woodard. She spoke with me for 30 secs while I was having an extremely painful gallbladder attack. I couldn't understand why nothing could be done and was trying to let her know that I had gallstones. She told me I was being rude and could leave as she just walked away. I went home in just as much pain as I came in. Jennifer woodard needs some compassion training to something. Terrible." - Shawana

Apr 09, 2021, 11:52 PM
Laughlin Memorial Hospital: "Unfortunately I had to take my dad to the ER in Greeneville at Laughlin very bad experience. Although it was not a life threatening emergency and I was in the emergency room as I was told by Jennifer Woodard it was Easter weekend and I would have to wait on a case worker. At this time she informed me that it wasn’t going to work out the way I wanted ! I waited at the ER from around 12:30 until 6 ish. I was yelled at by Jennifer Woodard that my case wasn’t an Emergency that my dad getting his antibiotics was not a real emergency! This is the worst experience I have ever had from a person that call themselves or has the title of being a doctor. No Compassion! I had left a skilled nursing facility due to no one caring for my dad I was trying to get him into another facility! Reasons I left the other was due to urine being spilt in the room and no one checking on him for hours! He is on an antibiotic drip which needs to be administered by professionals. I wasn’t a real emergency but I was a paying customer and a reasonable wait time would have been fine! I think she just did this to delay him getting to the other facility! If there is a next time where I need an Emergency Room it will not be in Greeneville with Jennifer Woodard!" - Becky

Apr 04, 2021, 5:22 AM
Laughlin Memorial Hospital: "Unfortunately I had to take my dad to the ER in Greeneville at Laughlin very bad experience. Although it was not a life threatening emergency and I was in the emergency room as I was told by Jennifer Woodard it was Easter weekend and I would have to wait on a case worker. At this time she informed me that it wasn’t going to work out the way I wanted ! I waited at the ER from around 12:30 until 6 ish. I was yelled at by Jennifer Woodard that my case wasn’t an Emergency that my dad getting his antibiotics was not a real emergency! This is the worst experience I have ever had from a person that call themselves or has the title of being a doctor. No Compassion! I had left a skilled nursing facility due to no one caring for my dad I was trying to get him into another facility! Reasons I left the other was due to urine being spilt in the room and no one checking on him for hours! He is on an antibiotic drip which needs to be administered by professionals. I wasn’t a real emergency but I was a paying customer and a reasonable wait time would have been fine! I think she just did this to delay him getting to the other facility! If there is a next time where I need an Emergency Room it will not be in Greeneville with Jennifer Woodard!" - Becky

Apr 03, 2021, 8:22 AM
Laughlin Memorial Hospital: "Unfortunately I had to take my dad to the ER in Greeneville at Laughlin very bad experience. Although it was not a life threatening emergency and I was in the emergency room as I was told by Jennifer Woodard it was Easter weekend and I would have to wait on a case worker. At this time she informed me that it wasn’t going to work out the way I wanted ! I waited at the ER from around 12:30 until 6 ish. I was yelled at by Jennifer Woodard that my case wasn’t an Emergency that my dad getting his antibiotics was not a real emergency! This is the worst experience I have ever had from a person that call themselves or has the title of being a doctor. No Compassion! I had left a skilled nursing facility due to no one caring for my dad I was trying to get him into another facility! Reasons I left the other was due to urine being spilt in the room and no one checking on him for hours! He is on an antibiotic drip which needs to be administered by professionals. I wasn’t a real emergency but I was a paying customer and a reasonable wait time would have been fine! I think she just did this to delay him getting to the other facility! If there is a next time where I need an Emergency Room it will not be in Greeneville with Jennifer Woodard!" - Becky

Apr 03, 2021, 6:02 AM
Laughlin Memorial Hospital: "Unfortunately I had to take my dad to the ER in Greeneville at Laughlin very bad experience. Although it was not a life threatening emergency and I was in the emergency room as I was told by Jennifer Woodard it was Easter weekend and I would have to wait on a case worker. At this time she informed me that it wasn’t going to work out the way I wanted ! I waited at the ER from around 12:30 until 6 ish. I was yelled at by Jennifer Woodard that my case wasn’t an Emergency that my dad getting his antibiotics was not a real emergency! This is the worst experience I have ever had from a person that call themselves or has the title of being a doctor. No Compassion! I had left a skilled nursing facility due to no one caring for my dad I was trying to get him into another facility! Reasons I left the other was due to urine being spilt in the room and no one checking on him for hours! He is on an antibiotic drip which needs to be administered by professionals. I wasn’t a real emergency but I was a paying customer and a reasonable wait time would have been fine! I think she just did this to delay him getting to the other facility! If there is a next time where I need an Emergency Room it will not be in Greeneville with Jennifer Woodard!" - Becky

Nov 04, 2019, 7:21 PM
Laughlin Memorial Hospital: "I had to take my 19 year old son into the ER on October 15th. He was violently shaking and couldn't breath. As soon as I walked him into those doors they were responding to us. Theu took him back immediately and started treatment. my son has crohns disease and this was the cause for the visit. Turns out he was going into septic shock and had a fever of 107. The doctor and nurses on shit that night saved my sons life and I will forever be grateful for their amazing efforts on this night. I can't say one bad thing cause if not for the staff on this night I would have lost my son. I will forever be thankful..." - Brandy


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